Caribbean News
Julianna Musgrove, BTC Manager Promoted to Regional Manager with Sandals Resorts International
PROVIDENCIALES, Turks & Caicos Islands: Turks and Caicos Islander, Julianna Musgrove makes strides again at Beaches Turks and Caicos (BTC) as she ascends to her new role of Regional Learning and Development Manager, Northern Caribbean for Sandals Resorts International (SRI).
Julianna joined BTC as an intern in 2013 where she began developing her skills in various departments. Shortly after her internship concluded, her passion for leadership was seen where she was accepted into the Sandals Resorts International Management Trainee Programme (MTP) where she exceeded the expectations of a young manager. After completing intensive training in all departments on the resort, she selected her area of specialty, Learning and Development where she has excelled ever since.
Musgrove was promoted in 2016 to the Assistant Learning and Development Manager where she led the resort re-orientation, skills and motivational training exercises following Hurricane Irma for nearly 2000 employees.
James McAnally, General Manager shared: “Julianna has done well as a professional as she continues to grow as a trailblazer within the organisation. She has shown the mettle to be developed as a dynamic and forthright leader who has been mentoring other young team members. Her growth within the company is testament to the fact that this organisation believes in grooming and exposing team members to growing to the highest level within the resort.”
In 2017, Julianna was recognized among the top three Managers of the Year for the Turks and Caicos Hotel and Tourist Association (TCHTA) Star Awards, placing her amongst the Turks and Caicos Islands most elite hospitality leaders.
Said Musgrove, “Sandals has given me countless opportunities to gain exposure, but more importantly, it has given me the opportunity to inspire a future generation of leaders. I am excited to continue my journey and widen my borders as I serve in a regional capacity within the company.”
“Sometimes, you don’t understand how your story will impact others – and to that I say to the young people of the Turks and Caicos Islands – keep striving for your version of excellence. We may feel pressured to succumb to other people’s desires for our lives, however I dare you to find your own path and walk in purpose every day,” Musgrove noted.
Advancement was at her doorstep once again in 2019, when she was promoted to Learning and Development Manager. This leader whose mission for learning and development is inevitable is a proud alumnus of the Turks and Caicos Islands Community College and is currently enrolled in the University of Salford, completing her master’s degree in Human Resource Management and Development.
“Experience is the best teacher, and I am grateful that Sandals and Beaches resorts allow employees to not only gain experience, but also have access to the many opportunities available through the Sandals Corporate University (SCU) to learn and become certified professionals,” Julianna added.
Additional highlights of her career include being recognised as an Elite Professional Association of Diving
She was able to share her expertise overseas when she assisted with the Sandals resorts openings in Curacao and the Bahamas having approximately 1000 and 900 employees, respectively.
Musgrove also played an integral part in the company’s team member engagement strategy as she travelled to the group’s resorts throughout the region to train resort leaders on the company’s various initiatives.
Her new role will include having direct oversight of all Learning and Development activities in the Turks and Caicos Islands and the Bahamas.
When asked about what propels her to excel in the field, Julianna shared, “After God, my parents have been my rock and the encouragement I needed to guide me throughout my career. I believe the true measure of a leader is the ability and willingness to serve the ones you are called to lead. I am grateful to the Almighty God for allowing me to use my gift of leadership through service on an even wider platform within the Caribbean.”
Julianna volunteered in the Turks and Caicos Islands, and other Caribbean countries leading several Sandals Foundation (SF) projects as a SF Ambassador. She cares about her community and hosts annually a leadership workshop for a local high school Prefect body every year. She has voluntarily taught EFR to local schools and churches, certifying them in life saving practices.
Julianna has represented the country abroad on many occasions engaging in public speaking events and competitions.