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Forget Fuel Factor; Why is My Consumption so High?

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Turks and Caicos Residents Reject FortisTCI Statement on High Electricity Bills

 

By Deandrea Hamilton

Editor

 

#TurksandCaicos, July 5, 2022 – “The ongoing Russia-Ukraine conflict continues to affect the supply and cost of fuel worldwide, and significant increases in fuel prices are expected to continue in the upcoming months. This translates into higher electricity bills.

We empathize with the challenges customers are facing due to higher electricity bills at this time. While the cost of fuel is beyond our control, we want to help ease the burden as much as possible. We remain committed to keeping customers informed about these global trends.”

FortisTCI on Friday issued a statement, contained within were these words meant to explain that the war in Ukraine, though far flung from these tiny islands and cays, continues to have disastrous trickle down impact including driving up the cost of oil.

Residents however, responded in public forums and to Magnetic Media that while they anticipated the fuel factor rate on their electricity bills would have been higher, they are stumped about why their consumption rose by hundreds of kilowatt hours.

“My usage has gone up 538 kWh when every day is the same in my house.  Been working from home and homeschooling since March 2020 and this is the highest bill I’ve had in the 10 years I’ve lived in my home,” said one Providenciales customer.

Many shared similar accounts; firm on the point that habitually, nothing had changed and they believe FortisTCI is either taking advantage of the oil crises to boost its bottom line or that the system of the energy provider has experienced a glitch.

“Every light in my house in on a timer.  I have switched from central Ac to split units and I only use one of them every day.  FortisTCI has a problem and they need to hurry up and send their “our bad” email because these bill can’t be real.”

Across the nation, there are questions about the consumption hours, which have rocketed.  We did enquire of FortisTCI about that fact at the onset; and upon receiving their statement which still does not address that particular issue, we have asked again.

There has been no response to date.

Meanwhile, we are receiving many angry reports.  One woman said, even at her highest ever consumption, her bill came in under the current bill which for her and her young son is $1,200.  No one is home all day.  I am not doing anything differently.  She calls herself a creature of habit.  And hers is a common refrain.  Another family said, when they noticed the trend for higher electricity bills in April, they made the switch from an electric to gas stove.  Their bill nearly tripled despite; also a common claim that even behaviours to scale back have worked expensively in the reverse.

“Due to fuel price increases in the month of May, the fuel factor for Grand Turk and Salt Cay customers increased from $0.1672 to $0.2053, and from $0.1962 to $0.2405 for Providenciales, North and Middle Caicos customers, respectively. These represent an increase of 23%, which are reflected on June electricity bills. For example, if the fuel factor on May’s bill was $100, this would change to $123 on June’s bill, provided that the customer’s consumption remained the same month over month.

The fuel factor rate for customers on South Caicos was $0.2299 in May and an increase in the rate is also expected. The fuel factor rate is calculated monthly as outlined in the Electricity Ordinance. As FortisTCI is a regulated electricity company, the fuel factor rate is sent to the TCI Government’s Energy and Utilities Commissioners Office each month for authentication,” explained FortisTCI.

In another instance, a unit was empty all of June, but said the customer – the consumption was three times more.  How, she asked?

Residents at the Millennium Heights community meeting on Thursday were calling for real representation; for those responsible to face FortisTCI on their behalf.

There are at least two government agencies which can investigate; they sit under two government ministries.  The Consumer Protection Department which falls under E Jay Saunders and the Ministry of Finance and the Energy and Utilities Commissioner, who falls within the ministry of Home Affairs, where Otis Morris is the cabinet minister.

Fortis makes a promise about the unexpected and exorbitant bills…

“The following measures are now in effect:

No penalties on late payments during the months of July and August 2022.  No disconnections for balances less than 60 days overdue from July to August 2022.  Payment plans on a case-by-case basis.

To further assist customers, FortisTCI will launch a series of interactive online educational sessions on how to manage energy use.

We encourage customers to keep track of their electricity use by signing up for My Online Account. Visit www.fortistci.com to register. My Online Account allows customers to set budget limits on their electricity usage and receive alerts when their consumption limit is approaching.”

FortisTCI said sadly the trend, according to their supplier, will not change when it comes to the historically high fuel costs and the company pointed to alternative energy as a way out.

“We believe that renewable energy is a pathway to lower energy costs and we are working with TCI Government to implement supportive regulations. As your partner in energy, we will continue to expand our renewable energy programs and reduce our dependence on diesel fuel.”

Residents, were advised that to be announced are dates for online energy use educational sessions.

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TCI Delegation shines at Caribbean Renewable Energy (CREF) Forum 2024 held in Miami

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PRESS RELEASE

FROM THE

MINISTRY OF PUBLIC SAFETY & UTILITIES

 

May 8th, 2024 – The Caribbean Renewable Energy Forum (CREF) 2024 concluded last week in Miami, marking another milestone in advancing the region’s energy agenda. This year’s forum, held from April 24-27, at the JW Marquis Hotel in downtown Miami, attracted some of the most distinguished names and advocates in the field of renewable energy.

The delegation from The Turks and Caicos Islands led by Hon. Kyle Knowles of the Ministry of Public Safety and Utilities included Permanent Secretary Mrs. Bridgette Newman, Energy and Utilities Commissioner Mr.  Delano R. Arthur, Energy Analyst Dr. Eric F. Salamanca, Senior Legal Drafter Ms.  Priscilla Paquette, and Executive Administrator Ms.  Jasmine Malcolm.

Hon. Knowles was among the high-caliber panelists in the session called “Caribbean Leadership: Delivering on the Vision” where he highlighted the policy directions of TCI government towards transitioning to renewable energy. Hon. Knowles served as a panelist, discussing the transformative strategies required to integrate renewable technologies across the Inland territory, Turks and Caicos Islands (a UK Overseas Territory Caribbean). His insights on policy enhancements and infrastructural development were met with high interest and acclaim, underscoring his pivotal role in shaping the energy landscape.

Commissioner Delano R. Arthur, a key transformative leader in the energy sector, presented a compelling paper titled “Renewable Energy and Resource Bill for the Turks and Caicos Islands.” His presentation highlighted the legal framework for transition to renewable energy, interconnection agreement, licensing among others. He also emphasizes the use of mature commercial technology, rather than emerging technologies that have not been proven in commercial scale.  He also presented an approach to overcoming logistical and financial challenges in TCI. Com. Arthur’s pragmatic and innovative solutions offered a visionary perspective that resonated with the attendees.

Dr. Salamanca, and Atty. Paquette, also contributed to a roundtable discussion on Regulatory Framework led by the Caribbean Development Banks’ Mr. Joseph Williams and Mr. William Hinds, each bringing unique viewpoints and solutions to the challenges facing the TCI energy sector.

The attendance at year’s CREF also provided opportunity to establish networks. Among the most notable side event meeting was with the Caribbean Development Bank (CDB) where the TCI delegates discussed various projects in support of transition to green/renewable energy in the Turks and Caicos Island.

Commenting on his first CREF, the Hon Minister noted, “I am pleased to have had the opportunity to participate in the Caribbean Renewable Energy Forum (CREF) held in Miami, Florida. The Forum provided a valuable platform for discussions on the advancement of renewable energy solutions in the Caribbean region.

During the event, I engaged with key stakeholders, industry experts and government officials to exchange ideas on strategies to promote sustainable energy development. Renewable energy plays a crucial role in enhancing energy security, reducing greenhouse gas emissions and fostering economic growth in our region.

He concluded, “I am committed to working collaboratively with partners both regionally and globally to further renewable energy initiatives and accelerate the transition to a more sustainable energy future. Our participation in events such as CREF our underscores our dedication to advancing clean energy solutions and building a more resilient and sustainable energy landscape for the benefit of our citizens.”  

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Health

AstraZeneca withdraws COVID vaccines after millions took their jabs

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Rashaed Esson

Staff Writer 

 

May 8th, 2024 – After millions of people took the AstraZeneca vaccine as their choice of vaccination during the COVID-19 pandemic, the organization announced on March 5, that  it is withdrawing its vaccines from the market worldwide, effective as of May 7 as it was reported to cause side effects.

It is said 170 countries received doses of AstraZeneca; it was expected 35.3 million doses would be shared with 36 Caribbean and Latin American countries through the COVAX program, according to PAHO.

First reported by the Telegraph, the side effects are identified as blood clots and low blood platelet counts.  In fact, the medical issues have reportedly been linked to 81 confirmed deaths in the UK alone.  Many others are suffering some other medical injury due to the vaccine popularized as an answer to the then new virus.

AstraZeneca is also being sued by more than 45 affected people.

The vaccine, known as Vaxzevria, the Telegraph informs, can no longer be used in the European Union and it will be the same for other countries and the UK in the coming months.  Over 17 million doses made it into EU countries.

Reports say AstraZeneca made the revelations of the side effects in court documents, adding that the withdrawal of their vaccine is also due to a decrease in demand.

Photo Caption: Public Health Nurse, Patricia Coates (left), administers Daniel Adams’ first dose of the AstraZeneca coronavirus (COVID-19) vaccine, during the second COVID-19 Vaccination Blitz at the National Arena in St. Andrew, on Saturday (April 3).

JIS photo from 2021. 

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DTR AND DECR HOST STAKEHOLDERS MEETING WITH INSURANCE COMPANIES TO IMPROVE COVERAGE FOR JETSKI OPERATORS

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PRESS RELEASE

 FROM THE DEPARTMENT OF TOURISM REGULATIONS AND THE DEPARTMENT OF ENVIRONMENTAL AND COASTAL RESOURCES

 

Providenciales, Turks and Caicos Islands, 8th May 2024 – The Department of Tourism Regulations aims to bridge the gap between insurance companies and water sports operators struggling to acquire adequate business insurance. The goal is to create a robust and sustainable tourism product that ensures safety and reliability for all stakeholders. On April 30, 2024, the DTR hosted a meeting with four insurance companies to address concerns regarding liability risks, enhance coverage options, and explore avenues to bolster safety measures through comprehensive insurance provisions

The meeting involved key representatives from prominent insurance companies, namely from ‘NW Hamilton’: Elianise Rigby and Jewel Ewing; ‘JS Johnson’: Queen Been; ‘CSC Insurance’: Alicia Palmer; and GK Insurance: Marie Beckford. Government officials present from DTR: Director Avi Adams, Deputy Director Talia Thomas, Regulation Development Specialist Sasha Arthur, Quality Assurance Officer Donessia Gardiner, Communication Officer Alique Harvey, and DECR’s Deputy Director Jatavia Howell, as well as Experience Turks and Caicos representative Strategic Development Manager Courtney Robinson, to develop tailored solutions that meet the unique needs of Jetski operators within the local tourism landscape.

Currently, insurance options for Jetski owners in the Turks and Caicos Islands are limited, posing challenges for operators and regulators. Through collaborative efforts with insurance providers, the DTR is committed to expanding coverage options and streamlining insurance processes to promote compliance and enhance safety standards across the industry.

“The Department of Tourism regulations is in charge of ensuring that the tourism product of the Turks and Caicos Islands is robust and sustainable. Upon setting regulations, we realize that some companies, local companies struggle with obtaining insurance,” said Avi Adams, Director at the Department of Tourism Regulations. “Our department, along with the DECR and the TCIG at large, is on a mission to bridge that gap to ensure that local vendors can obtain the insurance that is needed to offer a tourism product that can be safe and reliable, while also helping to mitigate some of the risks that insurance companies may have challenges with.”

Remarking on the proceedings of the meeting, Queen Been of J.S Johnson Insurance said “I am grateful to the Department of Tourism regulations in the TCI for hosting a timely, informative presentation on enacting laws for best practices for water sports and other tourism businesses. This will be of interest to all stakeholders, and the safety of our guests. Thank you for the opportunity to attend and lend my voice to encourage responsible management of our tourism product by all.”

The meeting outcome will inform the DTR’s ongoing efforts to implement regulatory measures that prioritize safety without stifling the growth of recreational activities vital to the local tourism sector. Through continued collaboration with stakeholders, the department remains steadfast in its commitment to fulfilling its promises and fostering a climate of trust, transparency, and accountability within the industry.

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