Caribbean News

Suriname says NO to Caribbean Airlines

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By Shanieka Smith

Staff Writer

 

#Suriname, January 15, 2022 – Suriname has denied the Trinidad-based Caribbean Airlines request to resume flights in the country.

Albert Jubithana, Suriname’s Minister of Transport, Communication, and Tourism, said if Caribbean Airlines does not fix its issues with its passengers and travel agencies, he will not issue permission to resume operation.

Suriname said Caribbean Airlines did not look after its passengers who were stranded in the country when the airspace was closed to regular commercial flights in March 2020, the earliest days of the Coronavirus Pandemic. That gesture, informed Suriname’s government, was performed by other airlines.

The fall-out comes as Caribbean Airlines announced its 15th Anniversary and a marketing campaign dubbed:  ReSet Expectations.

“Surviving the past two years was testimony of our resilience and we are now re-energized. The REset Expectations campaign is the result of feedback from our customers and employees, and validated by sound data.

We’ve listened closely to the sentiments, which enabled us to re-focus on enhancing the customer experience.

In the coming months our customers can look forward to new products and services, all crafted with their needs in mind. We’re really excited about the planned improvements, and everyone can stay informed via our social media channels and follow us on #RE-calibrate as we Reset Expectations in 2022,” said a media statement from the airline company.

CAL has not yet responded to Suriname’s allegations.

 

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