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Millions of documents scanned, Years to get there before TCI gets Effective E-Government System

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Projects & Plans Explained by Finance Minister E. Jay Saunders

 

#TurksandCaicos, November 16, 20321 – The goal is not simply turning paper documents into electronic ones or connecting everyone to the government’s services via the internet.  It requires understanding inefficiencies in the systems, improving them and then capturing those essential hard copy files in such a way that the Turks and Caicos Islands Government would be able to,  far into the future,  access even the content upon each document in order to raise customer service levels and heighten efficiency.  And it will not be easy; the Turks and Caicos is looking at years before the process is completed, and longer than anticipated before it is implemented.

Eight months in office and the PNP Administration is still in the information gathering stage in the transition to E-Government.

“What we’ve spent the first couple of months doing around E-government is an information gathering exercise to find out what Government has first before we start to build around it.  It’s taken a bit longer than we would have expected,” said E. Jay Saunders, Minister of Finance, Investment and Trade.

Saunders, who is also the country’s Deputy Premier, is pegged to lead the reformation.

In the Progressive National Party’s campaign manifesto:  A Citizen’s Contract 2021, the objectives and benefits of a Digital Government are outlined and residents are ready for the change.

Excerpt:  “A Digital Government will save the TCI millions of dollars, ensure efficient, effective and equitable delivery of public service, build public trust, ensure transparency, participation and collaboration between government agencies.  Your next PNP Government will be digitized…”

To jump start the digitization of government, the newly elected PNP Administration earmarked $2 Million in this year’s fiscal budget.

“We’re now trying to move very quickly and my concern is that we have a lot to do before the end of this term.  So we are going to have a number of things in parallel but the most important thing that we are trying to do right now and what we have started to do is – from a few months ago – the information gathering exercise and prioritizing a number of projects.”

Prioritized are the Road Safety Department and the Land Registry Department.  In both agencies, documents to be captured electronically number in the hundreds of thousands and their operational processes have been the subject of public criticism.

“The Land Registry has – in round numbers – over 700,000 documents that they need scanned about 12,000 of them are water-logged because they got caught in the hurricane.  And they cannot be taken out of their water logged stated otherwise they will become dry out and brittle and so we have to come up with a way to understanding how we are going to scan those documents,” said deputy premier Saunders in a press conference on November 8.

Hon Saunders revealed the solution to this incredible challenge is not found in scanning each document individually.

“If you know the Land Registry documents, the form isn’t  a standard shape and its hand-written and crossed out.  And then being able to scan those and have people make sense of them, so that you are able to search them.”

Each vital document will require data entry staff, accurately giving every file an electronic tag.  This, explained Minister Saunders will ensure when the information is searched, it can be promptly located for seamless, proficient service.

“You’re never going to scan 750,000 documents with three or four people, even ten persons on a flat-bed scanner.  You need industrial scanners that can scan hundreds of pages per minute.  So what we will do is build capacity in Government, where persons jobs are data entry but its around digital data entry.”

These data entry clerks will cater to truck-loads of information at a time; that was the picture the deputy premier painted when he address media and the nation from the Office of the Premier in Providenciales two weeks ago.

The industrial powered scanners will accelerate the conversion process with TCIG information uploaded to a cloud system.  It was reiterated that the work toward a digital government is more than securing an electronic copy of government files, it requires systems overhauls that work to reduce the current frustrations on all sides of service.

“Let’s take the Ministry of Home Affairs again, the Road (Safety) and Traffic Departments; before we go in there and say ‘this is what they need’, we wanted to know what they had first.  We need to go in there and understand what it is they are trying to achieve, because the last thing we wanted to do is take inefficiencies and bring the same inefficiencies into an electronic system.”

Over the next few weeks, islanders, who are anticipating the advent of e-government can expect to hear what projects, will be tackled first.  The PNP Administration is working to fulfill a key election campaign promise, through a man who is an award winning tech-wiz, having crafted his own e-wallet.

“If you think about it, Government will have millions of documents that we need to scan in order to make the E-Government useful,” said Hon Saunders admitting that the old information stuck in analog is just as valuable as the new information which can be digitized now.  “We need to get through that exercise by scanning and it’s a huge exercise.  It won’t be finished within this term.  It will be a multi- term, multi-million dollar exercise.”

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Bahamas Issues Cybersecurity Alert Over Akira Ransomware Threat

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Nassau, The Bahamas, October 22, 2026 — The National Computer Incident Response Team of The Bahamas (CIRT-BS) has issued a cybersecurity advisory warning businesses, government institutions and other organisations about the growing threat posed by Akira ransomware, a cybercriminal operation capable of stealing sensitive information, disrupting networks and demanding ransom payments.

Active since March 2023, Akira operates through a Ransomware-as-a-Service model, with affiliates exploiting weaknesses in computer networks to gain unauthorised access.

Once inside, attackers can steal confidential data, disable recovery systems and encrypt files, preventing organisations from accessing critical information.

Particularly concerning is Akira’s use of double extortion, threatening to publish stolen information unless victims pay. Some attacks involve data theft without encryption.

The October 22 advisory identifies vulnerabilities involving Cisco and SonicWall firewalls, VPN services, Microsoft Remote Desktop Protocol, Veeam backup systems and outdated Windows and Linux operating systems. VMware ESXi and Nutanix AHV environments are also potential targets.

Attackers may exploit unpatched software, stolen login credentials and inadequately secured remote-access applications, including AnyDesk and RustDesk.

Warning signs include unexpected administrator accounts, unusual remote logins, unauthorised software installations, suspicious backup activity, mass file changes and ransom notes.

CIRT-BS recommends immediate security updates, multifactor authentication, restricted remote access, stronger network monitoring and secure backups maintained separately from operational systems.

Organisations should also remove unnecessary internet exposure of remote desktop services, limit administrative privileges and regularly test backup restoration.

The advisory does not identify any confirmed Akira attack against a Bahamian organisation but highlights vulnerabilities that could expose institutions to serious financial and operational disruption.

Cybersecurity incidents can be reported to CIRT-BS at soc@cirt.bs or through its official website.

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BermudAir Launches Service to the Turks and Caicos Islands on October 26th, Expanding Air Connectivity Ahead of Winter Season

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Providenciales, Turks and Caicos Islands (October 22nd, 2026) – The Turks and Caicos Islands welcomes BermudAir as the airline begins its service to the destination on Monday, October 26th, marking the start of a wider expansion that will connect us with additional cities across the United States, Canada and the Caribbean.

BermudAir’s service will begin with a new nonstop service between Fort Lauderdale, Florida, and Providenciales. The flight will depart from the Howard Hamilton International Airport at 8 am on Monday morning and arrives at 7.40 pm. Aboard the inaugural flight will be a delegation from the Turks and Caicos Islands led by Experience Turks and Caicos and the Turks and Caicos Islands Airports Authority (TCIAA), and will include Deputy Governor, Her Excellency Anya Williams, Minister of Tourism, Hon. Zhavargo Jolly, as well s representatives of the Turks and Caicos Hotel and Tourism Association (TCHTA), the board of the Turks and Caicos Islands Tourism Authority, Invest TC and local media.

BermudAir will operate the Fort Lauderdale–Providenciales route three times weekly, on Mondays, Wednesdays and Fridays, through May 3rd, 2027. making it easier for business travellers with the schedule offering the potential for same-day return trips. The airline is also launching nonstop service between Fort Lauderdale and Belize City, Belize, on the same schedule, offering travellers in South Florida direct access to both destinations.

The new service introduces BermudAir’s premium leisure inflight experience to the Turks and Caicos Islands. Flights will operate on Embraer E190 aircraft configured without middle seats, giving every passenger a window or aisle seat, alongside complimentary snacks and beverages.

Minister of Tourism, the Honourable Zhavargo Jolly, welcomed the airline’s arrival, noting the importance of expanding airlift to support the continued development of the destination’s tourism industry.

“Air connectivity remains one of the most important factors in the continued development of our tourism industry. BermudAir’s expansion represents an opportunity to strengthen our connections with key international markets while opening new doors for our sister islands. I am particularly encouraged by the planned direct service between Newark and South Caicos, which speaks directly to our vision of expanding tourism opportunities across the Turks and Caicos Islands. Our objective is to ensure that improved connectivity translates into greater economic activity, stronger local businesses and more opportunities for Turks and Caicos Islanders to participate in and benefit from tourism.” said Minister Jolly.

Commenting on the significance of the new route for the country’s development, the Honourable Arlington Musgrove, Minister of Physical Planning and Infrastructure Development (PPID), stated: “The introduction of BermudAir’s new service is a testament to the continued growth and development of our aviation sector. The Ministry of Physical Planning and Infrastructure Development, alongside the Turks and Caicos Islands Airports Authority, remains dedicated to enhancing our airport infrastructure to accommodate increased airlift. We are committed to working to ensure that our facilities provide a seamless, world-class experience for all incoming passengers and we warmly welcome BermudAir to our shores.”

The Fort Lauderdale launch is the first of several new services BermudAir plans to introduce to the Turks and Caicos Islands for the 2026–2027 winter season. Additional connections to Providenciales are scheduled from:

  • Bermuda to TCI and Grand Cayman: Beginning December 18th, 2026
  • Anguilla: Beginning December 19th, 2026
  • Boston, Massachusetts: Beginning December 19th, 2026
  • Toronto, Canada: Beginning December 19th, 2026
  • Raleigh-Durham, North Carolina: Beginning December 20th, 2026
  • Newark, New Jersey to South Caicos: Beginning December 20th, 2026
  • St. Petersburg/Tampa, Florida: Beginning December 21st, 2026
  • Baltimore-Washington: Beginning December 24th, 2026

The expansion will give travellers more options for reaching the destination during the winter travel season, while broadening access from established and developing source markets. The additional routes also create opportunities for tourism stakeholders to reach new audiences and encourage visitors to explore more of the islands.

For flight schedules and bookings, visit www.flybermudair.com.

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DDME Celebrates International Day for Disaster Risk Reduction

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Emcee and members of the panel (L-R): Ms. Arnisiqua Selver, Mistress of Ceremony; Mr. Andrew Gardiner, TCI Red Cross; Mr. Garry McLean, Department of Planning and Ms. Kevaun Lucas, Department of Disaster Management and Emergencies.

Providenciales, Turks and Caicos Islands – Thursday, 22 October 2026: The Department of Disaster Management and Emergencies (DDME) joined the global observance of International Day for Disaster Risk Reduction (IDDRR) on October 13th.    Various initiatives were held throughout the islands to bring awareness to the public, including panel discussions, community engagement activities, school visits, essay writing and an original video submission from the Eliza Simons School in Grand Turk.

Disaster Risk Reduction is a people-centred endeavour; it emphasises that policies, systems and investments must be designed around the needs and capabilities of individuals and communities, according to the Sendai Framework for Disaster Risk Reduction 2015-2030.  Each year, the United Nations Office for Disaster Risk Reduction (UNDRR), as the implementing agency for the Sendai Framework, issues a call to action encouraging individuals, communities, and countries to become resilient.

The 2026 IDDRR theme, ‘Resilience Starts at Home’ seeks to bring global and national awareness of the core role of households in disaster risk reduction, advocating for stronger governance and investment in resilient housing, reducing housing-related risk and empowering households to take risk-informed actions to protect themselves and strengthen community resilience.

The Turks and Caicos Islands, in an effort to reduce disaster risk, seeks to observe the concepts and core principles of the Sendai Framework 2015-2030. Throughout the years, many initiatives have been taken through the various stages of the disaster cycle from preparedness to recovery in an effort to strengthen the resilience of the Turks and Caicos Islands.  Initiatives such as the creation and consistent updating of building codes, the Reconstruction and Rehabilitation Housing Project following major hurricanes such as Ike in 2008, the creation of an early recovery framework, as well as strengthening CCRIFF insurance were all implemented to ensure that the Turks and Caicos Islands were on the path to build back stronger and better.

This year’s theme underscores the roles governments, the private sector, and individuals play in ensuring communities and homes are safe and more resilient. The Turks and Caicos Islands Government has made significant strides in ensuring that homes are constructed through the use of risk-informed planning, land use planning and construction practices. The Reconstruction and Rehabilitation Housing Project, which facilitated the construction of twenty-four (24) completely rebuilt homes and repaired thirty-four (34) homes, provided a baseline for future housing initiatives such as Programme 3. This programme includes community renewal and infilling under the National Housing Policy and seeks to repair property that has sustained physical damage for vulnerable people.

Residents of the Turks and Caicos Islands are reminded of the individual role that they can play in ensuring that their homes are resilient.

  • Ensure that you obtain the proper approvals from the Planning Department before building.
  • Ensure that you utilise the standards and building codes of the Turks and Caicos Islands.
  • Include proper drainage systems and other methods to reduce flooding and water pooling near your home.
  • Update your family emergency plans and ensure that everyone in your household is aware of its contents.

Let us all do our part in ensuring that all homes across the Turks and Caicos Islands are resilient.

Highlights from IDDRR can be seen on the Official DDME Social media accounts: Facebook @ddme.tci_official and Instagram @ddm.tci

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