News
MINISTRY TOURISM STATEMENT ON TRANSITION OF TOURIST BOARD TO A DESTINATION MANAGEMENT ORGANISATION (DMO)
#TurksandCaicos, October 19, 2021 – The Premier of the Turks and Caicos Islands has for the past few months signaled the intention of the Government to transform how the tourism industry is managed. The vision to establish a Destination Management Organization (DMO) and a Regulatory Authority has consistently been discussed and referenced in presentations and budget speeches by the Hon. Premier and Minister responsible for Tourism Hon. Josephine Connolly since assuming office and the reins of Government.
The KPMG Tourism Strategy report of 2015 recommended a change in the structure of management of the tourism industry. Although not defining what that structure would look like, the Government after reviewing several models has outlined that the DMO and Regulatory Authority will best meet our needs. 
To this end, the Government has released a tender for a consultancy to assist with the set up these authorities and to also wind down the existing structure of the Tourist Board.
This is meant to be a thorough and open process as all Invitations to Tenders are. The public would have been notified that a tender was released inviting bidders to respond to the invitation.
In the interim as outlined by the Hon. Premier it is important for the Tourist Board to begin to review its ongoing contractual obligations to ensure that the transition will go as smoothly as possible.
As things change, some things will remain the same. The Tourist Board continues its marketing and promotional activities and will work closely with the consultant when that service is procured. The team will also have membership on the working group/advisory committee that will inform the progress of the consultancy.
This does mean the Tourist Board will not exist as it does currently. In order to progress the work and winding down activities, the Premier and Minister for Tourism, asked that the external offices begin to wind down and close, with work conducted via these offices to be done from the Islands.
These offices were affected by the COVID 19 pandemic and have essentially meant that a lot of its work was conducted virtually. Additionally, the New York Office was managed by the periodic visits of the Director and the direct handling of calls and meetings were facilitated virtually. This method will continue with all offices. All trade and fam trips will continue.
COVID 19 did highlight that there was a need to review their existence and find alternative ways to manage them. This will allow for that work to be done expeditiously.
The Premier when he met to discuss the transition to the DMO to the staff, indicated that and gave his promise that no staff would be displaced nor made redundant. What ever structure put in place would mean redefining of roles and responsibilities.
Reviewing and addressing changes in management, deliverables and new ways of doing things are key strategies for any progressive Government. 
The Regulatory Authority would have an enhanced role. This authority will set, monitor and maintain standards for all sectors of the industry. It is important that if we are to maintain our position as a five-star, high end destination that all elements of the industry reflect this. The quality of service and product offered by TCI has to reflect this. The Regulatory Authority will work closely with the planned hospitality institute, the community college and all other key stakeholders to ensure the establishment and grounding of standards all across the sector.
There has not been any talk of redundancies as mentioned on social media and rumors to this effect seems to be an attempt to create mischief. A few weeks ago, the Premier and Minister thought it prudent to meet with staff and Directors of the TB. This was important to help clarify the change process and to allay fears of anyone losing their jobs in the process.
Board members have been consistently updated on the process and subsequently a meeting was held October 2, 2021. The meeting was constructive and staff were promised that they would be kept updated. Dialogue will continue as the project progresses toward a DMO in the new financial year.
The Premier and Minister firmly established their vision to promote local talent as there is an abundance of talent within the Tourist Board. The time has come however to have the structure reviewed and strengthened to meet the new and emerging needs of a dynamic industry.
Additionally, the Premier and Minister of Tourism has met with the TCHTA, the TB, local and international partners on many occasions since the passing of the budget and indeed early in the life of the new regime to discuss its intentions to transition to a DMO.
As of today, no consultant has been engaged as the tender process is still active. Interested parties/companies may find a copy of the tender at www.gov.tc. and are encouraged to apply We look forward to updating the public as we make progress.
Providenciales, Turks and Caicos Islands (March 5, 2026) – As the Turks and Caicos sporting community celebrates the spirit of
youth athleticism, leading telecoms provider, Flow is highlighting the transformative power of connectivity following the successful conclusion of the 2026 Inter-High Track and Field Championships held at the Turks and Caicos Islands National Stadium from February 26 to 28.
As the Official Media Sponsor for the event, Flow provided livestreaming services that premiered across social media and on Flow TV’s Channel 111. This ensured that families and fans throughout the Turks and Caicos Islands could witness every record-breaking moment. To keep the event running at top speed, Flow also provided broadband services throughout the venue, maintaining seamless connectivity throughout the games.
“Our long-standing partnership with the Turks and Caicos Islands Sports Commission is a shared promise to invest in the next generation. Over the years we have worked together to create opportunities for young people to train, compete and grow,” said Joanne Missick, Country
Manager, Flow Turks and Caicos Islands.
“We make this investment because sport develops more than athletes. It’s a long-term investment for us in our people, pride and possibility, and it’s a partnership we hold close because advancing our youth advances the entire nation.”
The commitment to the Games extended directly to the track, where Flow served as the headline sponsor for the 200-meter category. Spanning seven races, the partnership culminated during the official medal ceremony with the company presenting winners with Flow merchandise bags.
Off the track, Flow mobilised engagement through the interactive sales booth. The site became a hub for activity, featuring Spin the Wheel promotions and gift certificate giveaways during Q&A intermissions, ensuring the energy of the crowd remained high.
Looking ahead, Flow is preparing to carry this momentum into the upcoming Inter-Primary Track and Field Championships, continuing its investment in the next generation of sporting talent in the Turks and Caicos Islands.
Providenciales, Turks and Caicos Islands – Commissioner of Police Fitz Bailey has been recognised for his contribution to national security and the tourism industry, receiving the Distinguished Civic Service Award at the Turks and Caicos Hotel and Tourism Association’s Star Awards held on February 19, 2026 at Beaches Turks and Caicos.
The annual awards ceremony is the premier recognition event for the territory’s hospitality sector, bringing together industry leaders,
executives and frontline professionals to celebrate excellence and the individuals whose work strengthens the destination’s global reputation.
Commissioner Bailey was honoured for his strategic leadership in the fight against crime and the measurable reductions in major offences, efforts widely credited with improving public confidence and reinforcing the Turks and Caicos Islands’ standing as a safe and competitive tourism jurisdiction.
In accepting the award, the Commissioner dedicated the recognition to the officers and staff of the Royal Turks and Caicos Islands Police Force, praising their commitment and professionalism in what he described as a collective national effort to make the islands more secure.
The TCHTA Star Awards spotlight the link between public safety and tourism performance, acknowledging that a stable and safe environment is essential to visitor confidence, investment and the continued growth of the sector.
This year’s ceremony featured high-energy hosting by Super P the Entertainer, with Omega serving as awards announcer, as the industry gathered to honour the people and partnerships that continue to elevate the Turks and Caicos brand.
(Providenciales – Monday, March 2, 2026) TCI Hospital proudly announces the successful achievement of its Heart Strong TCI initiative, a comprehensive Heart Month campaign focused on raising awareness and strengthening cardiovascular disease prevention efforts across the Turks and Caicos Islands.
Heart disease remains the leading cause of death in the Turks and Caicos Islands, highlighting the critical need for sustained public education, risk-factor reduction, and early intervention. The Heart Strong TCI initiative was designed to actively engage the community through education, outreach, and physical activity.
Key Activities Included:
Educational Training Sessions
Healthcare professionals conducted structured sessions addressing hypertension, diabetes, cholesterol management, nutrition, exercise, smoking cessation, and the early warning signs of heart disease.
House Call Talk Show Feature
A dedicated Heart Month episode of the hospital’s House Call program provided expert discussion on cardiovascular risk factors and prevention strategies, empowering viewers with practical, evidence-based guidance.
Red Fridays Awareness Campaign
Throughout the month, staff wore red every Friday to increase visibility around heart disease awareness and reinforce the campaign’s message within the community.
Heart Strong 5K Walk/Run
In collaboration with the Rotary Club, TCI Hospital hosted a community-wide 5K walk/run to promote physical activity as a cornerstone of
heart health. The walk/run also provided an opportunity for community screening.
Digital Health Education Campaign
To expand its reach, TCI Hospital also shared ongoing heart health education tips and prevention messages across its social media platforms, including Facebook, LinkedIn, and Instagram. These posts provided actionable guidance on diet, exercise, blood pressure control, and lifestyle modification, and encouraging community members to learn CPR.
Heart Strong TCI: A Continuous Commitment
While Heart Month has officially ended, Heart Strong TCI represents an ongoing institutional commitment to cardiovascular disease prevention and awareness. TCI Hospital will continue to prioritize:
- Community-based education initiatives
- Preventative screening and early detection programs
- Lifestyle and wellness promotion
- Strategic partnerships that advance public health outcomes
“Heart Strong TCI is not limited to a single month,” CEO, Dr. Denise Braithwaite-Tennant. “Cardiovascular disease prevention requires sustained effort. We remain committed to promoting healthy hearts across the Turks and Caicos Islands year-round.”
For more information about cardiovascular health services or upcoming screening initiatives, please contact TCI Hospital at 649-941-2800 in Providenciales, 649-941-2900 in Grand Turk or email us at info@interhealthcanada.tc
About TCI Hospital
TCI Hospital is dedicated to delivering high-quality healthcare services to the people of the Turks and Caicos Islands, with a strong emphasis on prevention, education, and community wellness.
