#NASSAU, The Bahamas – May 13, 2020 – Employees across the Ministry of Social Services and Urban Development are continuing to fulfill the needs of their regular clients while working to address the influx of new requests for social assistance as a result of the presence of the COVID-19 Pandemic in The Bahamas.
These include employees from the Department of Social
Services, the Department of Gender and Family Affairs, the Department of
Rehabilitative Welfare Services and Urban Renewal, in addition to key Divisions
and entities such as the Disability Affairs Division, Community Affairs
Division, Community Support Services Division, and the National Commission for Persons with Disabilities and its
Secretariat.
Employees continue to work on
the frontlines of the Government of The Bahamas’ overall response to the
COVID-19 Pandemic along with the other government agencies that have been
declared essential services.
(Social
assistance refers to government programmes that provide a
minimum level of income support to individuals and households living
in poverty. These programmes lend support either in the form of
direct cash transfers or through a variety of in-kind benefits, for example,
food coupons and certain other subsidies.)
Department representatives are called upon to provide
assistance to regular clients in areas such as disability allowance, foster
care assistance, food assistance for families, older persons and persons with
disabilities, and assistance with payments of utilities (electricity and
water), among others.
Personnel are also on call around the clock to provide access
for persons in the event any domestic violence and child abuse matters occur,
while others are working within communities to help address anger management
and temperament issues.
Staff assigned to the various
residential facilities for children and senior citizens, in addition to the juvenile
facilities, are also at work ensuring that these facilities continue to operate
at an optimum level. Rental cars that are used for deliveries during the day
are also being used to transport staff in need of transportation, to the
various facilities in order to accommodate their shifts.
The Department of Social Services continues to provide
regular food assistance to its regular clients, in addition to Emergency Food
Assistance for walk-in clients seeking food assistance as
a result of the presence of the COVID-19 Pandemic in The Bahamas.
Those latter persons are provided with a $50 Food voucher to
address their immediate need, and are later assessed by social assistance
providers to be placed on the Temporary Food Assistance Programme upon which
the client can be placed for up to three years.
Social Services personnel, who have been allowed to work
from home in order to follow the social distancing guidelines – have joined
colleagues at the centres in ensuring that assessments on the many new
applicants as a result of the COVID-19 Pandemic, are done as quickly as
possible.
The Department’s regular clients who
receive food assistance through The Bank of The Bahamas VISA Prepaid Card, have
funds uploaded to the approximately 8,000 cards each month for recipients
throughout The Bahamas.
The Department has also been managing the
provision of special food assistance to the thousands of persons in the tourism
industry who were placed on a reduced work hours with effect from March 1, 2020
as a result of the COVID-19 Pandemic; and has been working in
partnership with the National Emergency Management Agency, the Ministry of
Health, the Ministry of Agriculture, and various non-government organizations
to promote food safety and security.
Meanwhile, team members from the Urban Renewal Department continue
to have a presence in the communities within which Urban Renewal Centres have
been established. Teams have distributed food packages to senior citizens
utilizing curbside distribution policies, all while ensuring that the Ministry
of Health’s protocols were strictly followed in the collection, preparation and
distribution of those food packages.
(Plans are underway for similar deliveries in Grand Bahama,
Abaco and the Family Islands in order to be consistent with Minister of Social
Services and Urban Development, the Hon. Frankie A. Campbell’s mandate “of not
being just New Providence-centric.”)
Additionally, Dr. Eric Fox, an Anger Management and
Temperance Expert and Consultant with the Urban Renewal Commission, who has
done tremendous work in the inner-city communities over the past 32 years,
continues to perform those services within the various communities — utilizing
various forms of social media and other communication to remain “in close
contact” with graduates and participants of his programme.
The Executive Director of Teen Challenge, Dr. Fox has also
reached out to those members of the public at-large who may need his
assistance, while adhering to the personal distancing protocols.
The Ministry has also made provisions
for the community of persons with disabilities who are not clients of the
Department to provide their information via telephone to the Social Workers at
the Disability Affairs Division so that they can receive Emergency Food
Assistance. They are required to show their ID’s upon collection. Persons with
disabilities can contact the Disability Affairs Division at telephone:
325-2251/2 for assistance.
Additionally, officials at the National
Commission for Persons with Disabilities, and its Secretariat, have also been
diligently working to ensure that the needs of the community of persons with
disabilities are being met.
The Commission has established a 24hr
call and WhatsApp line at 376-8328. The community of persons with disabilities
can also register online through the Ministry’s link on the government’s website:
www.bahamas.gov.bs. They may also email the Disabilities Commission at
Disabilitiescommission@bahamas.gov.bs.
“The Ministry’s response to COVID-19,
through its various Departments and Divisions, takes into account the needs of
our most vulnerable groups of clients consisting of our children, senior
citizens and persons with disabilities, in addition to our regular clients and
those persons who now find themselves in need of social assistance as a result
of the COVID-19 Pandemic,” Minister of Social Services and Urban Development,
the Hon. Frankie A. Campbell said.
“We have endeavoured to use every
avenue to remain accessible to not only our community of persons with
disabilities, but those who are generally in need.
“I extend my sincere thanks to my staff who have persevered
through the increased demands of Hurricane Dorian (2019) and have now risen,
yet again, to the challenge of executing their normal duties while providing
special assistance to those in need as a result of the economic fallout from
COVID-19. Many do so amidst fears for their own safety and that of their
families,” Minister Campbell added.