Montego Bay, November 21, 2019 – Jamaica – Jamaica’s Global Services Sector (GSS) is projecting 14,000 additional jobs in the local outsourcing industry by March 2020.
Business Process Industry Association
of Jamaica (BPIAJ) Marketing Specialist, Cheryl Neufville-Crooks, made the projection
while addressing a Jamaica Information Service (JIS) ‘Think Tank’ at the agency’s
Regional Office in Montego Bay, St. James, on Monday, November 18.
Mrs. Neufville-Crooks, who is tasked
with the responsibility to rebrand the country’s GSS, outlined that more than
36,000 Jamaicans are currently employed in the sector. She said Jamaicans, and the country’s economy
by extension, are now poised to reap even more benefits through the creation of
these additional jobs.
“So, we are looking at 50,000 [jobs] by
next March,” Mrs. Neufville-Crooks pointed out.
She noted that in a major push towards
this objective, the BPIAJ, in partnership with Compete Caribbean and the Inter-American
Development Bank (IDB) will, on Tuesday (November 19), offer 10 small
operations in the local outsourcing industry the opportunity to benefit from
the US$480,000 Global Services Sector – Moving Firms up the Value Chain
Project.
The event will be held at The Jamaica
Pegasus hotel in Kingston starting at 3:00 p.m.
“They are going to be helping 10 small
companies to digitise their processes, so that they can employ up the value
chain or scale up,” Mrs. Neufville-Crooks said.
“They (the companies) have already been
selected [and] it’s a grant to be given to each of them,” she added.
It is anticipated that further GSS
expansion in Jamaica will reposition the country to capture a greater
percentage of the global market and bolster the island’s engagement in the
fourth industrial revolution as well as attract new GSS investments.
The GSS comprises business process outsourcing
(BPO) activities as well as information and communications technology (ICT),
legal process outsourcing (LPO), Finance and Accounting Outsourcing (FAO)
and more.
It is anticipated that further GSS
expansion in Jamaica will reposition the country to capture a greater
percentage of the global market.
Contact: Okoye Henry
Release: JIS
Photo Caption: Business Process Industry Association of Jamaica (BPIAJ) Marketing Specialist, Cheryl Neufville-Crooks, addresses a Jamaica Information Service (JIS) ‘Think Tank’, at the agency’s Regional Office in Montego Bay, St. James, on Monday, November 18.
Dwayne Young Photo