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TCI Customs Shines During Junior Officers Basic Training

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#Providenciales, January 30, 2019 – Turks and Caicos – The Turks and Caicos Islands Customs Department, on the 25th of January 2019, concluded A three week Caribbean Customs Law Enforcement Council’s (CCLEC) Junior Officers Basic Training, which was commemorated by a closing ceremony.  The Course was facilitated by Mr. Andy Fernelon, former Comptroller of the St. Lucian Customs and Excise Department. Thirteen Officers underwent this training, eight of which were Customs Officers, and five Assistant Customs Officers.

In an overview of the training course Mr. Fenerlon highlighted some of the arears covered; “We covered topics such as Legislation, baggage search, valuations, and classification, all of which are important to Customs Officers in the performance of their duties.  There were three exams, one each week, and I must say that I am very satisfied with the results.”

The Collector of Customs, Ms. Chawa Williams expressed gratitude for the opportunity to have obtained funding to facilitate the much needed technical training, and thanked Mr. Fernelon who is no stranger to the Customs Department for delivery of said training.  In addressing the officers, she stated; “I am very proud of your achievements, and pleased with the results, which reaped an almost one hundred percent pass rate.  We have invested in you, and we do expect a return on that investment.  I am imploring all of you to not see this training as the end of things, but to also pursue your professional qualifications, whether it be an Associates, Bachelors or Masters Degree, by tapping into the Deputy Governor’s Office Professional Development Fund.  By doing so, you will position yourself to elevate through the ranks within the Department.”

Deputy Collector Linda Malcolm, who has direct responsibility for Training, also addressed the Officers, stating; “This is not the end, it is only the beginning.  We want you to know that we will move off the scene and you will be the ones who will take over the Department.  Like we always say, know your surroundings as a Customs Officer, know what you are supposed to do, continue to read the law, continue to know what your powers are, continue to do things based on what the Ordinance gives you the power to do.”

The top three officers receiving the highest result were Danielle Garland, Indiana Robinson, and Marylee Wilson.

Valedictorian Danielle Garland in her address to colleagues stated; “We have spent long hours studying and preparing, congratulations to us all.  We have all done our best and we are now ready to hit the road running, and apply the knowledge we have worked so hard to gain… Remember success isn’t just about what you accomplish in life, but rather what you inspire others to do, as we leave here, let us never stop trying to inspire each other in a positive way.

Deputy Governor and Head of the Public Service Anya Williams who was on hand to commemorate the occasion expressed her congratulations to the team stating; “We extend our sincerest congratulations to the graduates of this three week training program and hope that the lessons learned will have a real impact on your day to day work lives.  I take this opportunity to thank you for the jobs that you do and to recognize and appreciate how important the roles that you play are to your country.  It is true that Customs is indeed our largest revenue earner, but I admonish to look at your jobs not solely from a revenue collection standpoint, but rather from a law enforcement perspective as well.  I encourage you to continue to take advantage of the training and other opportunities available to you to assist in your mobility in the service and to continue to serve our country well.”

 

 

 

 

 

 

 

 

 

Release: TCIG

 

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Joyful Collaboration between 2 Regional Foundations Uplifts Tourism Professionals in Turks & Caicos

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CHTA Education Foundation & Sandals Foundation Training Celebration with TCHTA in Providenciales 20 October 2026. Front Row, L to R: Suzanne & Louise CHTAEF Trainers, Wesley Clerveau, PS Ministry of Tourism, Deryck Meany for Sandals Foundation, TCHTA team: Stacy-Ann Wharton, VP – Nicholette Thomas Operations Manager - Omega Simmons Board Member

Turks and Caicos – Caribbean Supercharged Service, Learning & Leadership workshops were enjoyed by professionals from Grace Bay Car Rentals, a local sponsor, alongside a Heavy Machinery Rental Company, a Paint retailer, 8 resorts, a luxury villa management enterprise and 3 TCHTA sponsored junior chefs, including Team TCI Junior Chef 2026, Zaliya Dickenson, who will complete at the Taste of the Caribbean in November for her country.

These workshops were the result of the longstanding partnership between the CHTA Education Foundation and their sponsor, Sandals Foundation, who support the Caribbean Supercharged programme on a different island every year. This year, the Turks & Caicos Hotel & Tourism Association (TCHTA) hosted the initiative to the delight of its members.

The workshops targeted new team members, seasoned professionals, managers and supervisors. Topics included Foundations & Finesse within Customer Interactions, Delivering Clear Expectations for Service Consistency and Making Memorable Moments.

Sandals Foundation was pleased to also sponsor chefs, cooks, stewards, warehouse & purchasing staff from 7 resorts and 2 high schools for an intensive HACCP Preparation & Pre-Requisites informational day, including international coursebooks, team training booklets and each person’s international assessment fee. The course is approved by the Royal Society for Public Health UK, earns Continuing Professional Development Credits, and is recognized globally as the leading Food Safety Management System.

Deryk Meany, General Manager, Beaches TCI, represented Heidi Clarke, Executive Director, Sandals Foundation at the 20 October Celebration with energy and passion for professional development and life-long learning in tourism to ever uplift and grow ourselves. He asked participants to ‘never stop learning! Today is a step upwards in your personal growth and that of the industry. We are never too old to learn, to share our experiences within training and grow”

Wesley Clerveau, Permanent Secretary, Ministry of Tourism, gave spirited, positive inspiration and congratulations to the participants “Stayover arrivals in TCI have increased by 6% between January & June this year, we are hot! The place visitors wish to be, and your time, application and learning in each workshop is invaluable to us as a destination and to you as citizens and residents. I urge you to put what you have gained into practice immediately and keep applying yourselves; the more you upgrade, the more service elevates, the more we all succeed”

Karolin Troubetzkoy, Chairwoman, CHTA Education Foundation commented “Congratulations to everyone who participated in this year’s workshops, thank you for being fully engaged and making the most of your opportunity.

Special mention to the 8 past participants that we reunited with and are now working in leadership positions, BRAVO! We are delighted for you and encourage you to stay focused and keep shining and growing upwards.

It has been the Education Foundations honor to work closely with our sponsor Sandals Foundation and partner with TCHTA again to create Caribbean Supercharged positivity within each of you”.

Stacey-Ann Wharton, Vice President TCHTA, congratulated everyone present and stressed the TCHTA ongoing commitment to learning and development of members teams and management, along with special TCHTA scholarships for the HACCP session for 3 Junior Chefs, showing the Associations commitment to nurturing talent from High School upwards.

PHOTO CAPTIONS

First Insert: Wesley Clerveau, PS, Ministry of Tourism

Second Insert: Deryck Meany, GM Beaches TCI representing Sandals Foundation

Third Insert: Stacy-Ann Wharton, Vice President, TCHTA

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Multi-Agency Enforcement Exercise Targets Illegal Occupation of Crown Land in Five Cays

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Providenciales, Turks and Caicos Islands: The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Five Cays area on Thursday, September 17, 2026, as part of ongoing efforts to address the illegal occupation and unauthorised use of Crown land.

The exercise brought together representatives from the Crown Land Unit, ISU and the Turks and Caicos Islands Border Force. Security for the exercise was provided by the Royal Turks and Caicos Islands Police Force. Inspections were conducted across several parcels of Crown land throughout Five Cays, where instances of illegal occupation and unauthorised use had been identified.

During the exercise, a total of forty (40) Section 22 Notices of Unauthorised Occupation were served in accordance with the provisions of the Crown Land Ordinance. The notices related to various forms of unauthorised occupation and use of Crown land, including incomplete structures, shipping containers, derelict vehicles, trailer chassis, building materials and other items.

Where persons were not present, notices were affixed to the relevant structures or items. The exercise forms part of the Crown Land Unit’s continuing efforts to prevent squatting and encroachment on Crown land and to ensure that identified instances of unauthorised occupation are appropriately addressed.

The Government of the Turks and Caicos Islands reminds the public that Crown land must not be occupied, developed or otherwise used without lawful authority.

The Crown Land Unit, supported by the ISU and its other partner agencies, will continue to identify and address instances of illegal occupation of Crown land across the Turks and Caicos Islands. Persons affected by notices issued during enforcement exercises are encouraged to comply with the requirements outlined and to seek guidance from the relevant authorities where necessary.

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BermudAir Launches Service to the Turks and Caicos Islands on October 26th, Expanding Air Connectivity Ahead of Winter Season

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Providenciales, Turks and Caicos Islands (October 22nd, 2026) – The Turks and Caicos Islands welcomes BermudAir as the airline begins its service to the destination on Monday, October 26th, marking the start of a wider expansion that will connect us with additional cities across the United States, Canada and the Caribbean.

BermudAir’s service will begin with a new nonstop service between Fort Lauderdale, Florida, and Providenciales. The flight will depart from the Howard Hamilton International Airport at 8 am on Monday morning and arrives at 7.40 pm. Aboard the inaugural flight will be a delegation from the Turks and Caicos Islands led by Experience Turks and Caicos and the Turks and Caicos Islands Airports Authority (TCIAA), and will include Deputy Governor, Her Excellency Anya Williams, Minister of Tourism, Hon. Zhavargo Jolly, as well s representatives of the Turks and Caicos Hotel and Tourism Association (TCHTA), the board of the Turks and Caicos Islands Tourism Authority, Invest TC and local media.

BermudAir will operate the Fort Lauderdale–Providenciales route three times weekly, on Mondays, Wednesdays and Fridays, through May 3rd, 2027. making it easier for business travellers with the schedule offering the potential for same-day return trips. The airline is also launching nonstop service between Fort Lauderdale and Belize City, Belize, on the same schedule, offering travellers in South Florida direct access to both destinations.

The new service introduces BermudAir’s premium leisure inflight experience to the Turks and Caicos Islands. Flights will operate on Embraer E190 aircraft configured without middle seats, giving every passenger a window or aisle seat, alongside complimentary snacks and beverages.

Minister of Tourism, the Honourable Zhavargo Jolly, welcomed the airline’s arrival, noting the importance of expanding airlift to support the continued development of the destination’s tourism industry.

“Air connectivity remains one of the most important factors in the continued development of our tourism industry. BermudAir’s expansion represents an opportunity to strengthen our connections with key international markets while opening new doors for our sister islands. I am particularly encouraged by the planned direct service between Newark and South Caicos, which speaks directly to our vision of expanding tourism opportunities across the Turks and Caicos Islands. Our objective is to ensure that improved connectivity translates into greater economic activity, stronger local businesses and more opportunities for Turks and Caicos Islanders to participate in and benefit from tourism.” said Minister Jolly.

Commenting on the significance of the new route for the country’s development, the Honourable Arlington Musgrove, Minister of Physical Planning and Infrastructure Development (PPID), stated: “The introduction of BermudAir’s new service is a testament to the continued growth and development of our aviation sector. The Ministry of Physical Planning and Infrastructure Development, alongside the Turks and Caicos Islands Airports Authority, remains dedicated to enhancing our airport infrastructure to accommodate increased airlift. We are committed to working to ensure that our facilities provide a seamless, world-class experience for all incoming passengers and we warmly welcome BermudAir to our shores.”

The Fort Lauderdale launch is the first of several new services BermudAir plans to introduce to the Turks and Caicos Islands for the 2026–2027 winter season. Additional connections to Providenciales are scheduled from:

  • Bermuda to TCI and Grand Cayman: Beginning December 18th, 2026
  • Anguilla: Beginning December 19th, 2026
  • Boston, Massachusetts: Beginning December 19th, 2026
  • Toronto, Canada: Beginning December 19th, 2026
  • Raleigh-Durham, North Carolina: Beginning December 20th, 2026
  • Newark, New Jersey to South Caicos: Beginning December 20th, 2026
  • St. Petersburg/Tampa, Florida: Beginning December 21st, 2026
  • Baltimore-Washington: Beginning December 24th, 2026

The expansion will give travellers more options for reaching the destination during the winter travel season, while broadening access from established and developing source markets. The additional routes also create opportunities for tourism stakeholders to reach new audiences and encourage visitors to explore more of the islands.

For flight schedules and bookings, visit www.flybermudair.com.

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