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TCI: Comments on Service Charge Ordinance

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#Providenciales, December 7, 2018 – Turk – Christmas is coming – Just Render to the People!

Months after the People’s Government lead by the “man for the job” passed a bill in the House of Assembly the much-touted Service Charge Bill has fallen flat on its face.  Now “the man” has fled the territory but left the shadow Minister of Labour and the shadow Acting Premier to pick up the pieces and bear the brunt of the public disappointment.

So imagine on November 30th 2018, at 11.01pm, whilst many of us were deep in slumber, and most hotel workers were tucked nicely in their beds thinking of December 1st, 2018, not as the end of the hurricane season, or even World AIDS day, but the day that any last minute bookings at their resorts would provide them with 100% of the Service Charge charged to those guests.  Oh!, the idea of a good Christmas with the possibility of some extra money for gift giving made many of them excited about a new day and a new month.

Unfortunately, the Ministry of Board Control and Employment’s release of the 11th hour literally dashed many of those hopes and dreams of a bountiful and “bluetiful” Christmas as there would be a delay of the implementation of the Service Charge (Hotel & Restaurant) Ordinance 2018.

Over the last few days as I read release after release justifying the delay in the implementation of the collection and distribution of the 100% service charge, I gave pause to consider my own view of the Government’s actions and what my response would contain.  I have considered that it would be inappropriate for me to say “I told you so” in a response to the Government’s failure to prepare themselves for the implementation of their own Ordinance and major political promise, as I said to myself that would be petty but, why can’t they just render to Caesar?

The colossal diabolical failure on the part of the Cartwright-Robinson administration represents a huge missed opportunity of the Government, to use consensus and bipartisan support to create and implement legislation that affects all of us in the Turks & Caicos Islands.

Let us closely examine the Service Charge Ordinance, during the debate and especially during the Committee Stage (the stage where clause by clause of any bill is reviewed, and discussion is had to confirm the policy position and that the actual clause would work in the practical world) this bill was put through its paces.  As the member of Leeward and Long Bay and a believer in perfecting legislation that can actually work, I raised genuine practical concerns about various clauses and how they would be enforced and or interpreted.

I serve with the commitment that it is my obligation as a parliamentarian to try and perfect legislation.  So with that said, I was surprised when I read the second release from the Deputy Premier citing that the Opposition made no amendments on the floor of the House, except those that the Government provided. To call his statement misleading would be an understatement.

The minutes of the House and the replay of that session will confirm that various concerns were raised and even motions were made by me as the Member for Leeward and Long Bay, Opposition Appointed Member Hon. Royal Robinson, as well as the Governor’s Appointed Member 1 Hon John Phillips.

At each stage, Hon Phillips, Hon Robinson and I challenge the practical working of this piece of legislation. We gave examples of how it would not capture an entire tourism product; how it was unreasonable in parts and at each stage we were drowned out by no’s or no responses from PDM Ministers.

It truly was like beating our heads against a brick wall for the whole session. Every concern except one (the Transitional Clause) was rejected clause by clause by the Ministers and their backbenchers.  But alas, the implementation is delayed because clauses are unclear.  I can understand that the Deputy Premier may not remember all that happened as while the Bill was sailing through the House, “the man” as championing it but now at the first sign of a flop she has taken off and gone to pay her service charge at hotels and restaurants in the UK.

Further, the Deputy Premier has also misled the people in his release by citing the PNP wanted to exclude expat workers from the benefit of the Ordinance.  That was and is not the case.  When I contributed to the debate, I made it abundantly clear that the proposition that TC Islanders benefit solely from the 100% service charge was provided to me by my constituents, and I read out their comments in the Chamber as I promised my constituents I consulted within the industry that I would, so that they knew I spoke on their behalf verbatim.

Mr. Deputy Premier, whilst your second release not only conflicts with your first release which said the following “to enable further public education and readiness for the new regime as well as to make any required legislative clarifications by way of amendments to avoid ambiguity and ensure proper understanding of and compliance with the Ordinance”.  Your second release is filled with unwarranted and unsubstantiated claims of PNP operatives delaying the implementation of your Government’s policy and legislation.  Mr. Deputy Premier, how is that possible?  Are you really saying that the “Our People” in your release are the technical persons in the Ministry of Border Control and Employment are encouraging companies not to register?  Further, are you also saying that members of the Opposition can influence the Business Community to not follow the laws of the Country?

Mr. Deputy Premier, may I remind you that your Ministry has some of the longest serving and highly decorated senior civil servants in executive management; persons whose character have never been questioned by successive governments as being nothing more than politically neutral at all times.  May I remind you that your Labour Commissioner who is tasked with the oversight of this Ordinance, by virtue of his parental lineage could never be considered a PNP operative.

Way to go Mr. Deputy Premier, throwing your staff under the proverbial bus, because you were too busy celebrating a political promise, but failed to see that it would be implemented in the 3 months since its creation.  It is sad, however, that you and your Government led by “the man” are unable to allow the experts in the Civil Service to shine for fear of victimization and retribution.  In one breath you seek to legislate better treatment of hotel workers but government workers have not heard a single word from you or “the man” about better pay or better working conditions.  Is she still telling you all when to turn your cell phones off and on?

Not only was your second release pure political spin, but you also had it distributed by the TCIG Press Office which is the official press for the Turks & Caicos Islands Government including civil servants and not just Ministers.  So you have now placed civil servants in a political discourse that you had no right to do.  This release clearly is politically motivated and the TCIG Press Office should not be used as some pawn to release political diatribe as the second release purports to do.  Save that for your Party’s spin machine and noisemakers.

Whilst, I read the release from the Acting Premier on Monday, I’ve decided not to touch that with a 10-foot pole, save to advise the Acting Premier and Shadow Minister of Home Affairs, Communication, and Transportation to be cautious about what you put your name to.  I am sure that the same way “the man” sent that email to you she could have sent it out under her own name.

The vitriol that was expressed in that release and the public shaming of a Member of the House was petty on every single level and left no doubt as to who was the writer.  The enervated attempt to come off as a caring Government was completely a lost cause, because if this Government was a caring government, the last 90 days leading to December 1st, 2018, you would have moved every mountain, clear every ambiguity, and educate us all on the Service Charge (Hotel & Restaurant) Ordinance 2018.  Instead the Government waited until 59 mins before the Ordinance would come into effect to realize they were not in a position to implement their own Ordinance and Policy.

It wasn’t as if this Government didn’t already know their Ordinance was unworkable, they were told that several times before the Bill was sent to the HOA, during its review in the HOA, and once again after the Ordinance passed that it just could not work in its current form.  There are many Government specialists in the Civil Service that can help but “the man” oh “the man” does not seem to be the type that takes advice, especially from well-educated women.

Well, I must now await with bated breath the proposed amendments to the Ordinance in the next few sessions of the HOA, so I can review them against the suggestions and concerns raised during the original debate and the committee stage of the bill, as I have a gut feeling they’ll mirror the concerns raised in September 2018.  Why can’t we just render to the People the things that are the People’s?

I end as I started, Christmas is coming and I take this opportunity to wish all those in the Turks and Caicos Islands a Happy Christmas and I want to encourage us all to celebrate the reason for the season of Love, Joy, and Peace. May God continue to bless and keep us in these Islands.

 

Yours in the Turks & Caicos Islands,

Akierra M D Missick

MP Leeward and Long Bay

Turks and Caicos

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Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

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Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

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News

BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

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Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

 

[New York, NY – August 20, 2026]BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter.  The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area.  This seasonal service will operate through April 25, 2027.  Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

  • To South Caicos:
  • Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
  • To Turks and Caicos:
  • Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
  • Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
  • Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
  • Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
  • Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
  • Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
  • Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry.  All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com

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News

Salt Cay Water Shortage Unresolved as Residents Question Promised Relief

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SALT CAY — Residents say Salt Cay’s prolonged water shortage remains unresolved, with no visible activity or relief from the measures Government said would be advanced last week.

The crisis began in June after a critical filter failed at the island’s reverse osmosis plant, severely disrupting local water production. Residents told Magnetic Media Tuesday morning that neither the replacement filter nor the promised bulk shipment of emergency water appeared to have arrived.

Minister of Innovation, Technology and Energy E. Jay Saunders, however, said the filter is already on Salt Cay.

“The RO filter is on Salt Cay and it’s being installed,” Saunders told Magnetic Media.

The large emergency water shipment has not materialised. Saunders said transporting more than 1,000 gallons in a single container requires a barge, and officials are still attempting to source one.

Government had previously indicated that it would try to deliver up to 2,500 gallons to partially replenish Salt Cay’s depleted storage tanks while repairs continued.

Saunders had initially projected that the RO plant would be fully operational by August 19. He now says the system is expected to return to full operation “in a few days.”

For residents, however, the immediate reality remains unchanged: the shortage continues, the bulk water has not arrived and the promised relief is not yet flowing.

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