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New motor arrives in Grand Turk today to fix water woes; Minister exposes $6 million in unpaid water bills

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Magnetic Media Photo, File

#Grand Turk, Turks and Caicos Islands – Thursday June 28, 2018 – Unpaid water bills in Grand Turk have hit a staggering $6 million, and though having even half of those monies paid would be more than enough to completely overhaul the water system in the Capital, the Minister of Infrastructure Goldray Ewing says the Administration is not holding it against residents.

The Minister returned a call to Magnetic Media overnight, explaining extensively the long standing problems in Grand Turk and remedies upon which he is working; but more significantly, Minister Ewing confirmed that the repair needed to get the water pump working now will be done today thanks to the swift purchase of a brand new motor.  The motor was shipped into Turks and Caicos from Ohio.

“The replacement motor arrives on the Lew Tide tomorrow in Grand Turk; from there it is just a matter of installing it.  The broken one will be taken to Provo Water Company, which has the expertise on the ground to fix it.”

Minister Ewing, who has a background in engineering said he personally inspected the site and it was evident that the motor which eventually seized up, was over worked.

“When I put my hand on it, it was hot.  The bearings in the motor were gone and as with anything that is running non-stop, it burned out and stop running altogether.”

There was a scramble to get the funds together as the country is in a fiscal transition which means monies are not so readily available; the $9,000 was identified said Minister Ewing and paid as down payment on the 800lbs motor, which has a total cost of $15,000.  

Currently, residents of Grand Turk are forced to ration water because the demand far outweighs the supply.  Magnetic Media was contacted on Wednesday by residents who called it a crisis situation.

Minister Ewing said the issue of a water shortage in Grand Turk is not new, but that he is working assiduously to lay a proper foundation for radical reform.

Already in motion, a Cabinet approved amendment to the Water and Sewage Ordinance which will allow the Water Undertaking Department to continue with monthly billing for water usage, but now also be legally allowed to cut off supply to those who are not paying their bill.

And that is pretty much everyone explained Hon. Goldray Ewing.

Her Majesty’s Prison is the largest consumer of city water; but the Prison does not pay its bill despite being given the money from the public purse to do so.

The second largest consumer of water is Carnival Cruise Line with an annual bill of around $400,000.  Carnival is among the only entities which honors its commitment and pays its water bill.

Government Offices are third in the line for consumption and are guilty of leaving water bills unpaid, despite the monies being allocated for there to be payment. Even the Governor’s Office does not pay its water bill.

“I have had all kinds of people calling me too about the water.  I explained to them what was happening and when I ask if they are paying their bill; they hung up on me.”

The Minister said Government should be paying its water bill, that Government offices should set a better example.

Grand Turk is also facing a serious problem with seepage.  Water loss for the Capital of the country is at a critical level, with all of the government tanks being in dire need of repair and further to that, residences and businesses are also with a multitude of leaks.  The leaks and sizable water loss, shared Minister Ewing are not being fixed because no one is paying for the water.

“If people knew they had to pay for the water they were using or the water that was wasting due to leaks, they would get the leaks fixed.”

The pumps at the Government’s Reverse Osmosis Water Plant in Grand Turk, when at optimum are churning out between 500,000 to 750,000 gallons per day.

“This was still not enough; that may however be due to the number of leaks”, said the Minister.

Magnetic Media was told that all six of the large government-owned water storage tanks are losing water; the tanks are located at the hospital, two tanks are on the ridge near the Community College, there is one each at the South Base, North Well and north of HJ Robinson High school.

“Even the smaller tanks in areas like West Road and Backsalina are leaky.’

Minister Goldray Ewing believes it would take $2.5 million to bring the modernisations and change to the Reverse Osmosis Plant required.   The Minister also believes the water plant should be privitised; allowing islanders to own 49% of a new entity which would function more like a business and not like a public service.

“I believe it is a good business opportunity and it has the potential to earn as much as $7 million per year.  In the interim, I think we need to get a private company to control billing and eventually create a Statutory Body for Electricity, Sewage, Telecommunications and Water so that there would be better administration.”

This fiscal year, the plan is to conduct major repairs on the system which is over 100 years old. That is projected to cost $1 million. Eventually, there needs to be the addition of another ‘skit’ which will churn out an extra 300,000 gallons of water per day; this would take the units working at the site to three and would cost around $800,000 to purchase.

As for the critical  water shortage now, the new motor which arrives in Grand Turk today, will pump 500,000 gallons per day and that will complement the current pump which is producing 250,000 gallons per day.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Women in Tourism Retreat Returns for Second Year with Western Air CEO Rexy Rolle as Keynote Speaker  

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Rexy Rolle, Keynote Speaker for Women in Tourism Retreat

Providenciales, Turks and Caicos Islands – November 12th, 2026: Women making their mark across the tourism industry will once again have an opportunity to connect, share experiences and celebrate their achievements as Women in Tourism Caribbean returns for its second year, featuring Bahamian aviation executive and attorney Rexy Rolle as keynote speaker.

The event, scheduled for November 12th to 15th at the Shore Club, brings together women from across the tourism sector for an occasion focused on building regional sisterhood, mentorship leadership, and the contributions women continue to make to one of the Caribbean’s most important industries.

Rolle serves as President, Chief Executive Officer and General Counsel of Western Air, the largest privately owned airline in The Bahamas. An Andros native from North Mastic Point, she has played a significant role in the airline’s growth, helping to expand its fleet and route network, develop new business opportunities and introduce services designed around the needs of its passengers.

Her keynote address will be on the topic: “Behind the Lipstick”.

“Miss Rolle’s participation as keynote speaker adds a youthful dimension to the second annual Women in Tourism event, creating an opportunity for attendees to hear from a young Caribbean woman who has helped steer a growing aviation enterprise while balancing the demands of business leadership, professional practice and community engagement. One of the aims of Women in Tourism is to inspire the next generation of to evolve the tourism industry and I know Miss Rolle will certainly provide that inspiration,” said Mrs. Stacy Cox, founder of Women in Tourism Caribbean.

Mrs. Cox started Women in Tourism Caribbean in 2019 as a digital initiative we than 14,000 followers to bring awareness to and honour women driving the tourism sector across the Caribbean from housekeeping to the C-suite. In 2025, she decided to take a step further in developing Women in Tourism as a weekend retreat.

The first year saw a wide cross-section of women from the Caribbean and diaspora flying to the Turks and Caicos Islands to celebrate each other, network and create a safe space to share their challenges, vulnerabilities and achievements.

“As women continue to shape tourism through entrepreneurship, management, aviation, hospitality, marketing and destination development, Women in Tourism Caribbean provides a space to recognise their contributions and encourage the next generation of female leaders. I am excited about our second year and even more excited to take Women in Tourism to another island in 2027,” said Mrs. Cox.

Panel discussions for Women in Tourism Caribbean 2026 will centre around the following themes: “Caribbean Isms” and “Rooted Yet Adaptable”.

Speakers include: Brittany Braithwaite (Barbados), Phoebe Pereira (Trinidad), Charmaine Gibbs (Grenada), Stacey Liburd (Anguilla), Sheba Wilson (Turks and Caicos), and Rose Anne DeFrieitas (US Virgin Islands).

Activities include a boat experience, Spa Day, school visits and an opening reception at Treasure Beach, Beaches Turks and Caicos.

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Health

Islanders Benefit from Free Dental Care Through Sandals Foundation, Great Shape, and TCI Gov’t Partnership

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PROVIDENCIALES, Turks and Caicos Islands – Approximately 1,400 residents of the Turks and Caicos Islands (TCI) benefited from comprehensive, state-of-the-art dental care through a recently concluded 1000 Smiles dental clinic, initiative spearheaded by Great Shape! Inc. in partnership with the Sandals Foundation, Beaches Turks & Caicos and the Ministry of Health and Human Services.

Hosted at the Church of God of Prophecy in Five Cays, Providenciales, the initiative provided a wide range of essential dental services at no cost to beneficiaries. These included dental examinations, professional cleanings, fillings, extractions, X-rays, sealants and other necessary treatments, helping to address oral health needs while improving access to quality dental care within the local community.

Now in its fifth year in the Turks and Caicos Islands, the programme continues to demonstrate the value of sustained public-private partnerships in expanding access to essential healthcare. The growing reach of the initiative reflects residents’ continued support and confidence in the philanthropic commitment of the Sandals Foundation, the charitable arm of Sandals Resorts International, its partnership with the Government of the Turks and Caicos Islands and Great Shape! Inc.

A team of 77 dental professionals participated in this year’s clinic, delivering services with efficiency, professionalism and a shared commitment to improving the oral health and wellbeing of residents.

Beyond the provision of direct dental treatment, the initiative also placed significant emphasis on preventive care and education, recognising the importance of establishing good oral hygiene practices from an early age.

Through Great Shape! Inc.’s dental education programme, teams visited schools across the Turks and Caicos Islands, reaching a total of 4,320 students with practical information and guidance on maintaining good oral health. Participating institutions included Thelma Lightbourne Primary School, BEST Institute, Community Christian School, Ashley Learning Centre, Preparing Little Minds, Richmond Hill Preparatory School, Ianthe Pratt Primary School, Maranatha Academy, Elite School, Holy Family School, Oseta Jolly Primary School, Enid Capron Primary School, Provo Christian Academy, Shining Stars Preparatory School and Mills Institute.

During school visits, students and teachers participated in interactive educational sessions that highlighted the importance of proper brushing techniques, flossing and consistent oral hygiene practices. The sessions were designed to build awareness, encourage healthy habits and reinforce the importance of preventive dental care.

Deryk Meany, General Manager of Beaches Turks and Caicos, was elated to see the turnout of families, noting that increasing access to healthcare services is a key component of the philanthropic organization’s work in improving the lives of the region’s people.

“We are beyond pleased to see the expansion of the 1000 Smiles dental programme in Turks and Caicos Islands. Healthy people make healthy communities and as an organization committed to nation building, we are fully committed to doing what we can to invest in the long- term development of the region’s health sector and services,” Mr. Meany stated.

The continued implementation of the 1000 Smiles dental clinic initiative has been strengthened through a Memorandum of Understanding with the Government of the Turks and Caicos Islands in collaboration with the Sandals Foundation, to facilitate the provision of free dental care to residents during the month of October.

The programme underscores the importance of collaborative partnerships in addressing community healthcare needs, particularly in areas where access to affordable dental services may be a challenge. By combining clinical services with educational outreach, the initiative delivers both immediate assistance and longer-term benefits through increased awareness and prevention.

Great Shape! Inc.’s 1000 Smiles project has established a significant regional presence, providing free dental services to thousands of beneficiaries across Jamaica, Saint Lucia, Grenada, the Turks and Caicos Islands, Antigua, Barbados and The Bahamas.

Through initiatives such as 1000 Smiles, the Sandals Foundation and its partners continue to demonstrate a commitment to strengthening communities, supporting healthier futures and making a meaningful difference in the lives of Caribbean people.

Photo captions: All photographs were taken at the clinic site except the dental group at Beaches.

(Members of the Great Shape dental team attending to patients at the recent dental clinic staged in the Turks and Caicos Islands.)

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The Cassandra I remember: A fighting spirit, now elected to serve

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By Deandrea Hamilton

 

The Cassandra I remember never backed down from a fight.

She had an effervescent personality and was fiercely committed to her family—and that included her church and her friends. She deeply appreciated the people God had given her, drawing on their love and support to push through circumstances no child, no teenager, should have to face.

Today, voters in a country far from where she grew up have trusted her to champion more accessible communities and better responses to people facing mental health and developmental challenges.

It speaks volumes about what happens when we believe in our children. When we refuse to set limits on who they can become, regardless of how they started. When we recognize God’s hand on their lives and support their ability to contribute and make an impact, wherever He places them.

Cassandra Toussaint is now councilwoman-elect for Ward 1 in Avon, Indiana, after defeating Republican Doug Elmore in the November 3 election. She ran as a Democrat. (youarecurrent.com)

Of Haitian heritage, she grew up in Turks and Caicos, attending Oseta Jolly, briefly Maranatha, and then TCIPS.

Her connections remain strong: friends, family and Lady Turks Gift Shop, a boutique venture she created with her best friend, Novie, from an idea they shared as teenagers.

Her family includes her father, Eliezer Toussaint, and her brother, Stoycov Toussaint, who graduated from Indiana University. Stephane Ambroise is playing basketball in Canada. Her mother, Ertha Etienne, died when Cassandra and her siblings were children.

In Turks and Caicos, her cousins Brenda, Steven, Lendcy and Sarah Cenary are, she says, successful and passionate about helping young people and giving back to their community.  Their mother, her aunt Rose Philomene Cenary, has worked in the Islands’ hotel industry for years and holds a special place in Cassandra’s heart.

“My aunt is the glue of my family,” Cassandra said, describing her love for the family and how she has always done her best to support them all.

A registered behavior technician, Toussaint says her childhood experiences inspired her to advocate for children who feel misunderstood.

Her campaign priorities included improved roads, accessible parks and facilities, and police training to better recognize and respond to autism and intellectual disabilities.

With limited money and little preparation time, she took her campaign directly to residents, knocking on doors and connecting at community events.

“Every resident deserves to be met with understanding,” she wrote.

The young woman I remember is preparing to bring that conviction into public office.

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