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“Fix it!” TCI Premier calls for remedy to public sector staff issues which led to long lines and angry tourists

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Providenciales, Turks and Caicos Islands – March 8, 2018 – Industrial action mingled with a contentious new shift system for immigration officers stationed at the Providenciales International Airport is what caused the embarrassing situation at the country’s main gateway when thousands of travelers were held up by dreadfully long lines.

Cell phone videos, photographs and comments from exasperated guests to the island and residents were circulated on social media and online exposing that the wait time and conditions for immigration processing at the airport was grueling. 

Hundreds of tourists huddled inside the arrivals lounge and queues stretching outside of the terminal building and onto the sweltering tarmac, where airline passengers were made to wait their turn in the unbridled heat of the sun were captured on film.

Magnetic Media heard reports that some guests were unable to stand up to the heat and literally fell out.

Everyone agrees that it is an unacceptable state of affairs.

The Premier called for the situation to be fixed and clarified that it is no longer Cabinet’s role to deal with human resources issues within the public sector.  The Civil Service falls within the portfolio of the Deputy Governor, who is Anya Williams.

Premier Sharlene Robinson said: “The Public Service is led by the Deputy Governor, that power is delegated by the Governor of the Turks and Caicos islands.  We have absolutely no authority, outside of Cabinet, to set up a shift system or to say what numbers of persons should be at the airport or not.  Ministers don’t want to be in the day to day running, we are not allowed to be but people want their ministers at policy level.”

The Premier confirmed that ‘something’ had happened and that the Border Control Minister, Deputy Premier Sean Astwood called an emergency meeting with officers and the Deputy Governor.   The meeting was also held on Thursday.

The Premier in a press conference on Thursday at her office in Providenciales, supported by three Cabinet ministers was visibly disapproving of the matter which had been a looming threat since November 2017.  At that time, on the day of the inaugural flight of Southwest Airlines, Immigration Officers staged a ‘sick out’ due to claims of outstanding pay.  Reports were that more industrial action was possible because matters were unsettled.

“This government is not pleased and what is happening at the airport is nothing short of embarrassing and unacceptable… we are now in a position where guests are uncomfortable on entering our country that is their first impression of the Turks and Caicos, we see the negative reports and that is not what we need right now,” said Premier Robinson.

The Premier added that the ‘Open for Business’ campaign which was driven by the Government and the Tourism sector in the aftermath of the September hurricanes worked well, and of least concern to the stakeholders was the now long lines at the airport created during what is a usual peak season for these islands.

“We have asked those who do have the authority to manage the public service to advise us as to what is going on, but not just to advise us but to fix it, it must be fixed,” said Premier Sharlene Robinson.

The PDM Government leader explained, “Until we begin to hold people accountable for where they are we are going to always have this sort of situation ongoing.  People who are responsible directly, must be held accountable and I await that report… because now, we are going to take the initiative to visit with these guests and talk to these guests at they leave but to also visit with them where they are to say to them this is certainly not the welcome beautiful by nature offers.”

Present at the meeting was also Minister of Tourism Ralph Higgs who addressed his ministry’s strategy in a damage control effort.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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News

ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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