News
Beaches TCI Opens after 14 Week Closure
“We know how important vacation time is and so we’re just delighted that Beaches Turks & Caicos is not only reopening its doors ahead of pace, but we’ve introduced some amazing new features making this award-winning resort better than ever,” said Gordon “Butch” Stewart, Founder and Chairman of Sandals Resorts International. “The entire resort has been refreshed and our staff is eagerly awaiting the arrival of our guests.”
Emphasizing ‘better than ever’ the resort opened after months of massive renovations as the entire property was refurbished, driveways repaved, foyers redesigned and rooms redecorated.
The first group of guests was welcomed to the property with much fanfare by the resort’s management team, concierge and entertainment department to music and live characters set on the backdrop of glaring decorations to ring in the holiday season.
David Ellis Director of Entertainment said, “Here at Beaches Turks and Caicos, we want our guests to feel at home and to know that they are home, our entertainment team is all about making our new and returning guests feel welcomed and showing them that we’re glad they’ve decided to choose us again.”
Meanwhile, the hotel’s management team emphasized the involvement of the hotel’s staff in getting the resort to this stage, highlighting how many of them worked tediously to undertake the needed renovations.
Managing Director Donald Dagenais commented; “We are happy to be opening our doors to guests once again, something that wouldn’t be possible in such a timely manner without the assistance of our resilient staff. While many of our employees were faced with personal issues of their own after the passing of such a disastrous storm, it is their presence, their commitment, their dedication and their support that led us to this day. Words cannot express our level of gratitude and today we are open better than ever.”
Leading up to the reopening, the Training Department conducted a three week re-orientation exercise for the hotel’s 1,900 employees with the energetic Dr. Phillip Brown, Regional Training Director for Sandals Resorts International as facilitator to ensure that guest standards are upheld.
Julianna Musgrove Training Manager noted, “All of our team members were required to take part in this training where they were informed on best company practices, and received refresher training courses on their respective areas. We are confident that our team members are ready to take on the new challenges that the new season will bring and that they are committed to providing guests with more than he or she expects.”
Meanwhile the excited was also seen on the faces of beaming team members. Donell Williams Concierge Agent at BTC said; “I’m really excited to get back into the groove of things here at Beaches Turks and Caicos. We had a difficult few weeks seeing what the hurricane did to the resort and what the storm did to our livelihoods but today I am excited to be here and to see my old guests and work with some new ones.”
Besides renovations, Beaches TCI has also rolled out new features to its 5-Star Global Gourmet™ offerings to include Beaches’ first Indian restaurant, Bombay Club, bringing the total number of restaurants to 21, two brand new food trucks at the waterpark – from Mr. Mac, serving mac & cheese and Curls ‘n Swirls for a taste of the island’s most delicious ice cream.
Families will also have the opportunity to take part in new culinary adventures happening every night, such as a fish fry on Wednesdays and weekly beach parties featuring live entertainment and cuisines from around the world. Additionally, accommodations across all five of the resort’s villages have been improved and the lobbies and public areas have new finishing touches. Accommodations start at $333 per adult/per night.
Press Release: Beaches Resort