Bahamas, April 4, 2017 – Grand Bahama – Following a weekend service interruption caused by a severed cable in Grand Bahama, Cable Bahamas Limited has implemented a controlled restoration process to decrease the incidence of further negative impacts on subscribers. According to Cable Bahamas, the interruption was caused by a third-party company carrying out works in the area.
On Saturday, customers in Abaco, Eleuthera, Grand Bahama and New Providence experienced interruption with broadband, private fiber and ALIV mobile services. Although services were restored on Saturday evening, the company completed permanent repairs on Monday. Affected subscribers were given two gigabytes of free data and a one-day credit for interruption to REVON home and business services.
Cable Bahamas Chief Operations Officer, John Gomez said in a statement that the company took the interruption very seriously and worked to respond to the situation quickly and completely.
Story by: Zahra Gordon
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