Turks and Caicos, March 8, 2017 – Providenciales – An investigation is now launched into the informal complaint says TCI Hospitals in light of the TripAdvisor post by a guest who claims treatment lacked empathy at the facility after she was attacked by a robber while out jogging on Monday morning.
PR Executive with the hospitals, Nikira John last night issued statement for the InterHealth Canada hospitals which said: “TCI Hospital is aware of the unfortunate report posted via Trip Advisor by a robbery victim expressing dissatisfaction with the level of service provided at Cheshire Hall Medical Centre. We value feedback from our patients to help us improve our service. Clinical staff members will be reminded to be more responsive to victims of crime as these types of cases escalate.”
The hospital said it is prepared to put in place corrective measures for better service and apologized to woman for “the overall experience in Turks and Caicos Islands.”
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