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Update on Restoration of Government Services post Hurricane Irma and Maria

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Grand Turk, Turks and Caicos Islands – February 8, 2018 –  Following on from the passage of Hurricanes Irma and Maria, government services have resumed across all sectors, but it is important for the general public and our clients to be aware that there remain challenges in a number of key areas which currently impact service delivery.

The islands of Grand Turk, South Caicos and Salt Cay which account for 54% of government staff, suffered significant damage to government infrastructure during the last hurricane season.  This is in addition to damage to schools which accounted for the majority of loss.

As of today there remain a significant number of displaced departments which are currently being housed within other departments whilst they await repairs to government infrastructure.  This includes critical departments such as the Information Technology, Customs, Planning, Land Registry, Public Works, Land Survey, Internal Audit and other departments on the island of Grand Turk.  Following on from the Hurricanes the Ministry of Infrastructure conducted damage assessments and costing on all government buildings.

In the area of communication, we have noted a marked improvement in communication services on the island of Grand Turk which should result in the full functionality of department phones.  To this end persons can now once again reach departments through the switchboard numbers 946-2801 and 338-2801, while a full listing of government direct extensions is also posted on the governments website for easy reference.  Kindly note that the departments telephone lines operate on a Voice Over Internet Protocol (VOIP) system which relies on the stability of the network itself.

Revenue and Expenditure systems have suffered a number of challenges during recent months due to internet and communication instability, but with recent improvements by telecommunication providers this should shortly be resolved.

We take the opportunity to thank our clients for their patience during this period and do hope that we can work to expeditiously resolve all remaining concerns.

Please see below an updated listing of the affected departments new operating locations:

  • Customs Department – Treasury Department, Front Street
  • Central Information Technology Unit – Treasury Department, Front Street
  • Public Works Department – Former Chief Minister’s Office, Government Compound, Pond Street
  • Planning Department – Former Chief Minister’s Office, Government Compound, Pond Street
  • Water Undertaking Department – Former Chief Minister’s Office, Government Compound, Pond Street
  • Land Registry Department – Attorney General’s Chambers, Waterloo Plaza, Airport Road
  • Valuation Department – Attorney General’s Chambers, Waterloo Plaza, Airport Road
  • Survey and Mapping Department – Attorney General’s Chambers, Waterloo Plaza, Airport Road
  • Crown Land Unit – Attorney General’s Chambers, Waterloo Plaza, Airport Road
  • Elections Department – Strategic Policy and Planning Unit, South Base
  • Internal Audit Department – Audit Department, Tony Clarke Office Complex
  • Road Safety Department – Printing Department, Ruthann Lightbourne Plaza
  • Ministry of Education, Youth and Sports – Franklyn Misick Building, Church Folly

TCIG Press Release

Photo by Magnetic Media, Providenciales Police Headquarters after Hurricane Irma

 

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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DEPARTMENT OF TOURISM REGULATIONS INTRODUCES “RATE YOUR RIDE” SYSTEM FOR TOURISTS VISITING THE TURKS AND CAICOS ISLANDS

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FROM THE MINISTRY OF TOURISM

 

Providenciales, Turks and Caicos Islands, 27th March, 2024 – Providenciales, Turks and Caicos Islands: The Department of Tourism Regulations is proud to unveil the “Rate Your Ride” system, a new initiative designed to enhance the vacation experience for tourists exploring our picturesque islands.

The “Rate Your Ride” system empowers tourists to provide valuable feedback on the quality of transportation services they receive while visiting the Turks and Caicos Islands. Through an easy-to-use online form, tourists can rate factors such as cleanliness, comfort, safety, and professionalism of drivers, helping us to assure the highest quality of service standards across all modes of transportation.

By participating in the “Rate Your Ride” system, tourists play a crucial role in shaping the future of transportation services in the Turks and Caicos Islands. Their feedback will enable us to identify areas for improvement and ensure that every visitor enjoys safe, comfortable, and convenient travel throughout their stay in the Turks and Caicos.

The code will also be publicly accessible through the cooperation of volunteer drivers who will make the rating code available in their vehicles. Flyers and stickers displaying the code will be distributed at hotels, resorts and airports. The mandated display of these codes is expected to align with the rollout of our tourism regulations in 2025.

For more information about the “Rate Your Ride” system and other initiatives by the Department of Tourism Regulations, please visit gov.tc/tourismregulations/or contact us via telephone at 946-4970 and email at tourismregulations@gov.tc.

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THE DEPARTMENT OF BEHAVIOURAL HEALTH SERVICES CONDEMNS RECORDING OF PERSONS WHO ARE IN CRISIS

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FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES

 

Providenciales, Turks and Caicos Islands, 27th March 2024– The Department of Behavioral Health Services is appealing to the general public to refrain from recording and circulating videos of persons who may appear to be experiencing a mental health crisis. Anyone can experience a mental health crisis at some point in their life. According to the World Health Organization, 1 in 4 people will experience a mental health problem in any given year. Persons may struggle with very common conditions such as Anxiety and Depression or be diagnosed with more serious conditions like Bipolar Disorder or Psychosis.

“There are a lot of misunderstandings about various mental health conditions and how they may manifest. In addition, there are a number of negative perceptions and misconceptions that society exhibits towards people with mental health problems. However, just as we would show care and concern for someone diagnosed with Cancer, or any other physical illness, in the same way, we need to be as caring and helpful to persons with mental illnesses”– stated Director of the Department of Behavioral Health Services, Dr. Alicia Malcolm.

The Department is urging the public to call the following numbers if you see someone who appears to be experiencing a mental health crisis:

338-5473/338-3616: Providenciales, North or Middle Caicos

338-3614/338-3612: Grand Turk, South Caicos, Salt Cay

338-6301: Nights and Weekends

If someone is putting themselves or someone else in immediate, serious risk of harm, call 911.

The Department of Behavioral Health services is here to help and provides the following services which are free and confidential:

Location of above services:

o             Sam Harvey Building, Down Town, Providenciales,

o             Primary Health Care Department, Cheshire Hall Medical Center, Providenciales 

o             Department of Behavioural Health, Duncombe Alley, Grand Turk

 

Let’s all do our part in creating a community where people with mental health problems feel respected, supported and cared for. 

For additional information, please visit the Ministry of Health’s Facebook page on https://www.facebook.com/tciministryofhealth/ or the Department of Behavioral Health Services Faceebook on https://www.facebook.com/TCIDBHS/.

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Breaking Ground: TCI Could Lead in Regional Communication Standards

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Cardiff, Wales, United Kingdom, 27th March 2024: The PR, marketing, and communications sector is poised for potential growth and could lead the Caribbean region in terms of industry standards says Damian Wilson. Wilson’s suggestion comes after the release of a new research report into the current trends and future direction of the sector as a possible emerging industry in the Turks & Caicos Islands (TCI).

Wilson is the report’s author, which conveys the findings of research which he initiated. “One of the key research results is the considerable optimism by industry practitioners and government alike, with persons seeing growth potential. I believe that we can become regional leaders in this field. I believe that one of the initiatives that could be used to do this is by establishing a ‘TCI Centre of Communications Excellence’ within the TCI Community College. Such an institute would be dedicated to communication and media innovation with a particular focus on digital communications and ICT,” says Wilson.

He further explained, “I believe that the PR, marketing, and communications sector, like much of the country, is at a crossroads and could have an even greater impact on our socio-economic fabric. Some may have concerns about our small size, but I believe this makes us far more agile than our neighbours. All in all, any potential growth must be underpinned by new investments, professional development, and a strategy to integrate the sector into the broader economy.”

Wilson also said that he sees his research as a first step in understanding our own industry sectors in the TCI and would love to see more profound research and analysis conducted. He’s hoping that the report will spark discussion along those lines. The report is entitled ‘Current Trends and Future Direction: A Preliminary Report on the PR, Marketing, and Communications Sector in the Turks & Caicos Islands’. Anyone wanting a copy of the report can contact Damian Wilson via his email, damian.wilson.pr@gmail.com.

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