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Ministerial Statement

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Turks and Caicos, July 27, 2017 – Providenciales – Salutations: Whilst many are delighting in engaging in negativity, a number of positive things are happening for these Islands. My Government is committed to continuing to keep its people informed through Town Hall Meetings, Press Releases, Press Conferences and social media. I am also pleased to announce that over the next few weeks, we will be making scheduled appearances on Radio and TV networks.

Mr Speaker, the Premiers Office coordinated a Policy Agenda and from time to time in accordance with the Code of Conduct and the Standing Orders of this House through ministerial statements, Ministers will  make major statements on policy.

As Premier and Minister of Finance, my Office and Ministry has been focusing on major policy initiatives and today I highlight a few.

POLICY UPDATES

PUBLIC CONSULTATION POLICY

Mr Speaker in light of the recent challenge to Government processes in the area of consultation, my government recognized the need for greater consistency in our approach to consultations, planning and practice allowing both public official and interested parties a sense of what may be expected from a consultation; structured analysis of submissions to consultations will also help to ensure a balance of viewpoints contribute to policy-making.

Mr Speaker as Premier a Paper was presented to Cabinet to introduce a Public Consultation Policy. This document provides the first edition of the guidelines and consultation policy, to be regularly reviewed and updated annually. All officials involved in the preparation of legislative or policy proposals or in their evaluation should read these guidelines including officials and managers who are responsible for ensuring the quality of stakeholder consultation.

Mr Speaker, the proposed policy document is divided into two sections, section one outlines the key consideration in the preparations of consultation, the strategic plan and minimal requirements.  The following section outlines the steps involved in the consultation process and planning.

These Guidelines have been produced as a practical guide for use by Government Departments, public bodies and any other organisations that may wish to consult with stakeholders. The Guidelines will also be of use to those who are interested in participating and responding to consultations. In this context, Mr Speaker, they are aimed at giving stakeholders a clear sense of the standards of consultation that should be expected from public bodies. The Guidelines are particularly relevant to public bodies with regulatory responsibilities, as consultation in advance of making regulations is accepted good practice and, in a number of cases, mandatory.

While not designed as a prescriptive list, the Guidelines set out the different aspects that public bodies should consider when engaging in consultation.

MAJOR POLICY INITIATIVES WITH CDB

Mr. Speaker, my government in its quest to ensure that development planning is comprehensive, and covers all aspects of the national economy, have partnered with the Caribbean Development Bank to assist the TCI in undertaking three critical technical assistance studies that would benefit these islands in the medium to long term.

Solid Waste Management

Mr. Speaker just last week my Government hosted a team from the Bank to discuss an Integrated Solid Waste Management approach to the generation, treatment and disposal of waste in these Islands.  Mr. Speaker, Solid Waste Management involves everybody throughout the length and breadth of these Islands, and it is my Government’s intention to advance a technical assistance loan from the Bank to assist us in updating the waste management strategy for the country as well as designing the best option for waste disposal on each Island.

Our Islands do not always depict our country’s tagline and as we clean up the streets and communities, we must put in place proper management systems that will address littering, indiscriminate dumping and management of landfills also known for us as dump sites. Public education and fines will also be hallmarks of the new Policy.

Coastal Protection and Management

Another important technical assistance study Mr. Speaker that the Government is advancing is the loan assistance related to Climate Resilient Coastal Protection and Management that we had hoped would have been before us today for debate.  This technical assistance will focus on a feasibility study and prepare designs for coastal protection works on the islands of Grand Turk, Salt Cay and Providenciales.  Shoreline management plans for the Islands will also form part of this technical assistance.

Transport Study

Mr. Speaker, the technical assistance grant for the Transport Study was approved in 2016 under the previous administration, but very little progress was made to date.  Mr. Speaker during last week, my Government made a commitment to move this project forward in an effort to ensure that there is a transport master plan study review of the road network, ports and airport is completed.

Mr. Speaker these three critical assistance projects can transform these Islands as we envisage the future with spill off industries and employment opportunities arising from converting waste to energy;  we look forward to the recommendations for developing our road network and upgrading our port facilities.  Mr Speaker our future looks even brighter as we plan for implementing mitigation measures for strengthening our sea defences against climate change impacts.

INVESTMENT POLICY STATEMENT

In 2015 TCIG underwent a review of the current Investment Policy.  An Investment Policy Working Group.

The Working Group was tasked with reviewing the current Investment Policy, with specific focus on Foreign Direct Investment (FDI) and its challenges in light of the Government’s goal of achieving “Inclusive Economic Growth’.

The Working Group reviewed the policy and further developed some key questions to aid the policy makers in their consideration of a revised policy.

It was found that the main challenges were:

  • Encouragement of Development Order being interpreted ‘too narrowly’ as if only pertaining to ‘Bricks & Mortar’ projects, despite this not being explicit in the policy
  • Incentives focused primarily on Customs duties – other incentives needed to be considered
  • Review the Investment model – the traditional approach of giving incentives to Invest and then re-couping through Tax is limited in TCI as no direct taxation.
  • Vetting of investors – there was a need to build capacity of Invest TCI and Ministry of Finance for there should be a robust 4 factor test, namely (i) Is the project ethical/legal, (ii) Does the investor have relevant experience to ensure success, (iii) Does the investor have a team that can deliver to completion and (iv) demonstration that ensures the investors are serious.

Methodology & Approach

The Working Group reviewed the policy and further developed some key questions to aid the policy makers in their consideration of a revised policy.

Following the discussions on this the Consultant developed a White Paper and recommended an Inclusive approach to consultation, i.e. a Stakeholder Consultation.  The Consultation was a one day consultation was carried out on May 16th, 2017 with a mixed group of Stakeholders drawn from across different sectors. Along with the White paper several key questions were developed for discussion under 4 Session headings.  The intent was to stimulate Stakeholders thinking concerning the Investment climate overall.  These questions were circulated prior to the stakeholder consultation meeting and discussed during the Stakeholder engagement:

Session 1: Investment Targets

  1. What sectors/sub-sectors in the TCI have investment potential? And why?
  2. High end tourism?
  3. IT Development Center? If yes, what areas?
  4. Financial Services Hub?
  5. Agriculture Development? If yes, what areas?
  6. Fisheries? If yes, what areas?
  7. Manufacturing? If yes, what areas?
  8. SMART Specialization?
  9. Medical Tourism?
  10. Retiree Tourism?
  11. Other
  12. How should these sectors be marketed?
  13. What should be the role of the private sector in the promotion? And who should join TEAM TCI? How should TEAM TCI activities be funded?
  14. How much appetite is there for Invest TCI being a One-Stop-Shop for investment?
  15. Is there a role for cooperative marketing in investment promotion?

Session 2: Enabling Environment

Looking at taxation and the delivery of government services, there was much discussion as to what we must do to create a more enabling business environment?

Session 3 – Incentives

What are the current priority sectors are?   Should there be any others added to this and why?

Does the Government wants foreign investors to assist in community projects and MSME development.  Should this be as part of the Development Agreement process?   If so what suggestions are there to accomplish this objective?

My Government is keen to the finalization of this Policy next month and to ensuring that we create a new environment.

PROPERTY REFURBISHMENT POLICY

Introduction

The Turks and Caicos Islands has developed into a “high end” travel destination, providing 4 and 5 star accommodations to upper income families. The Island’s resort clients expect a high level of quality in their accommodation and are prepared to seek other alternatives if the quality falls to unacceptable levels. In order to encourage investors to maintain a very high quality level, the Turks and Caicos Islands has traditionally provided incentives as part of Development Agreements to encourage ongoing refurbishment.

Recently a number of Development Agreements have expired and developers have or have expressed intentions to submit requests to the Government to obtain duty concessions for the continued refurbishment of their properties.  In response to the queries, the TCI Government Cabinet agreed to establish a new Refurbishment Policy to cover tourism lodging facilities and designated restaurants in the Islands.   This Policy will outline the background to the Government’s refurbishment activities, discuss the rationale for providing incentives and outline the types and length of time for the incentives.

Policy Rationale

In the Caribbean high-end property developers face high construction costs, high and rising utility costs and high labour costs combined with intense competitive pressure to attract travellers. All of these factors place significant pressure on corporate profitability according to independent research firms.  Moreover, property developers pay significant taxes during operations (e.g. customs duties, customs administrative fees, work permit fees, business license fees) and contribute significant indirect tax revenue garnered from their customers (e.g. food and beverage taxes, departure taxes).

Despite the intense competition and higher costs of doing business research has found that renovation is critical to a hotel maintaining global standards and being fresh and technologically aligned.  While resort owners have a desire to maintain high quality facilities, if profit margins shrink there is pressure on owners to forego maintenance spending which results in the steady degradation in the resort product.  In turn, this lower quality leads to lower occupancy rates which in turn leads to reduced rates to owners and lower tax revenues to Government.

The Goal of the Government’s new Refurbishment Policy is to “ensure that vacation properties and designated restaurants in the Turks and Caicos Islands are maintained at a high international standard to ensure high occupancy levels, competitive room pricing and a superior customer experience.”

The TCI Government also has a financial interest in maintaining, high quality facilities.  If the Islands high end hotels can maintain a higher daily hotel rate and higher occupancy, Government tax revenues from the various taxes on the tourism sector would remain high and the country’s brand would be enhanced. If the refurbishments do not occur, then product quality declines and with it prices and/or occupancy rates leading to a reduction on Government revenues.

AIR BnB

Currently, the Turks and Caicos Islands are experiencing a significant increase in the number of home owners entering the tourist accommodation business via vacation villa/home rental.

These properties are booked online directly from the owners, property management companies or websites that offer vacation villa/home rentals, such AirBnB, VRBO (Vacation Rental by Onwer), HomeAway etc.

My Government recognizes the potential of this industry as a tremendous business opportunity for our local business persons, however, as we take steps to ensure the development and sustainable growth of this sector, we must ensure that it is managed in a well regulated environment/manner to the benefit of the business community and Government.

Mr. Speaker, I believe the area of Air BnB is a critical area which like VRBOs must be regulated for several reasons. TCI has developed itself as a high end destination, we must be able to ensure that the rental properties are of that such that is commensurate with my brand. Therefore Tourism is working to complete all the inspection guidelines to support strict compliance with standards set. We must also be mindful of the vulnerability of persons renting in homes in highly bushed or secluded areas. Once registered with proper addresses, security concerns can be addressed.

This (Mr. Speaker) must be a priority for the Ministry of Finance as a recent review of the websites offering property listings for the island of Grand Turk (alone) indicated that there are approximately 26 properties offered, however in comparison, the Revenue Control Unit, the department that is responsible for regulating the sector only had 9 properties registered.

In an effort to ensure compliance with our current tourist accommodation legislation by businesses and business persons currently operating in this sector, my Government has granted approval for the Ministry of Finance to commence official discussions with AirBnB with the objective of establishing a MoU.

The intent of the MoU would be to ensure that all TCI properties listed with AirBnB are complying with all laws regulating the tourist accommodation sector, eg the Business Licence Ordinance, the Hotel and Tourism (Taxation) Ordinance and the Tourist Accommodation Ordinance. This will also ensure that the standard of our tourism product (brand TCI) is maintained.

It is envisioned that, should a MoU be established between TCIG and AirBnB, it would be a guide for working with the other businesses/websites that offer vacation villa/home rental properties listed in the TCI.

Mr Speaker my Government is committed to creating policies and carrying out initiatives that will better the lives of our people. Mr Speaker we are working on behalf of our people and we will continue to keep them informed using every forum that is available to us.

Press Release: TCIG

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“Mad Max” Convicted of Murder

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MEDIA RELEASE

 

#TurksandCaicos, April 23, 2024 – Blue Hills resident KENDALL RONDRE DEAN has been convicted of murdering JOSHUA SWANN.

Mr. Dean, also called “Maddie”, “Mad Max”, and “Dre”, was found guilty by a nine-member jury yesterday (April 22nd) in the Grand Turk Supreme Court.

Following the verdict, Mr. Dean was remanded to Her Majesty’s Prison, pending sentencing on 10th June 2024.

Based on the evidence presented, Mr. SWANN of Five Cays was shot multiple times about the body on Sunday, August 8th, 2021, while at North West Point, Providenciales.

Mr. Swann was transported to the Cheshire Hall Medical Center, where he succumbed to his injuries.

Detectives of the Serious Crimes Unit received a report, and following intensive investigations and interviews, Mr. Dean was arrested and subsequently charged.

Shortly after the verdict, Deputy Commissioner of Police Rodney Adams said, “This conviction demonstrates the RTCIPF’s commitment to bringing to justice those who cause the most harm throughout our communities using illegal firearms.

“This is an example of the effective coordination of the various units across the Force in supporting the lead detective in bringing about this conviction. The RTCIPF is grateful for the information provided by witnesses who came forward.

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Airports Authority aims for 24-hour airport and announces Scholarship programme

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Dana Malcolm 

Staff Writer

 

 

#TurksandCaicos, April 19, 2024 – In an attempt to move to 24-hour-a-day operations Turks and Caicos Islands Airports Authority (TCIAA) is steadily recruiting Air Traffic Controllers to work at the Providenciales/Howard Hamilton International Airport, according to Godfrey Smith, TCIAA CEO, reporting to the Appropriations Committee.

Speaking on April 8th Smith said a cabinet paper would be sent soon requesting six more Air Traffic Controllers to make round the clock operation at the Provo International possible and to open the airport in Grand Turk till 12 a.m.

Currently, 17 posts are filled and seven are vacant.

Smith was candid with his responses to recent industrial action from ATCs which led to resignations and firings.

“What we have to do is find systems to mitigate such actions and that has to start with filling these jobs, putting people in that want to work and doing right by people – and we always try to do right by our staff. Persons may not think that we are but we always do – we ain’t pick no fight,” he said in the meetings held at the NJS Francis building ahead of the National Budget Communication.

Smith indicated that recruitment was an issue across the board, ‘we need to find ways to recruit a little bit better’ he told the committee. Also in need of a push was capital spending or projects according to the CEO, who said the agency had ‘not been very good’ at meeting that mark but insisted they had recognized the issue and could do better.

A very important key performance indicator drawn up by the TCIAA is increasing passenger satisfaction at the Howard Hamilton International Airport. For the TCIAA part of this means a 30 percent increase in seating by Q2 of this year.

When queried on if they could even handle this increase the CEO said,

“The fact of the matter is we already have the capacity there. What we need is to make the service a bit better.”

Staff shortages have become such a frustrating issue that the TCIAA is instituting a scholarship program created by Authority Chairman, Selvyn Hawkins

“What the board wants to do is basically allocate $25,000 annually for a scholarship and they’ve approved it already.”

This process would cover tuition and all other costs for one student.

The student would return as a summer intern and other breaks to work at the TCIAA and upon graduation, assume a role at the company.

“We identify a particular skill we need, we go after it and we build capacity that is in a nutshell the nexus of the program,” Smith said.

The Turks and Caicos Islands Airports Authority (TCIAA) is allocated $49 million this financial year; over $20 million goes to salaries.

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Flow TCI offers Gigabyte Speeds to Customers

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Company delivers fastest speeds nationwide and boosts service reliability

 

PROVIDENCIALES, TURKS AND CAICOS, APRIL 19th, 2024 – More connections, faster speeds and greater support for customers. This is the promise from communications and entertainment provider, Flow TCI, as it embarks on an initiative to provide households with enhanced connections, greater overall reliability and now, for the first time, speeds up to one gigabit person second.

FLOW TCI Country Manager, Joanne Missick shared: “Our customers are at the heart of everything we do. We listen to our customers and want to exceed their demands, so we are focused on delivering unmatched value with customer centric products and services that are future proof. Flow subscribers on our Fibre Extreme package can now access up to one gigabyte speeds and subscribers on our Fibre Plus and Fibre Max package, as of April 1st, are also now benefitting from up to 5x more speeds.”

This is third speed boost for Flow customers in the last two years. This comes under the umbrella of the the Company’s recently launched “Working for You” campaign, where technicians are going into the neighborhoods across the island to conduct repairs, decommission copper cables, and increase the brand’s visibility in local communities.

“To date several neighborhoods have been served by technicians and the company will continue to go across the islands to ensure each neighborhood receives personal attention. We recognize that over the past few months some customers have experienced issues with the quality and delivery of our services. This is not what we stand for. Flow remains committed to providing technology and innovation that enables growth and positively impacts lives”, says, newly appointed Head of Technical Operations, Simeon Thomas.

Thomas adds, “We have been closely monitoring and reviewing every aspect of our network and there is room for improvement across each of the islands. Where we find shortcomings, we are taking concrete actions and assigning our technicians to rapidly make all necessary adjustments and improvements for our customers”.

Flow has made significant investments in expanding and modernizing its infrastructure and delivering a more robust and reliable network paving the way for the country’s digital transformation.

For more information on speed increases visit https://www2.discoverflow.co/turks-and-caicos/price-adjustment-speed-increase on our website.

Thank you for your usual assistance in sharing our stories.

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