News
At A Moment’s Notice
Coral Harbour Base, 3 Sept 2015 (RBDF): It was on a Thursday shortly before 8 p.m. when my cell phone rang. I looked at my phone for a brief second, thoughts began racing through my mind as I recognized the number and then I answered feverishly, “Hello?”. It was my senior on the other end of the line with a sound of relief in his voice, he replied.
“Good! You answered. I need you to make your way out at the port at midnight. You will join the ships company to slip harbor tonight in a couple hours for seven days to document the patrol. Have a safe trip and he hung up.
As I received my orders my heart skipped a beat and with no one else around to verify whether or not this reality was a dream or this dream was a reality, I had to just stop take a deep breath and relax. Even though the orders came hard and fast, I was eager to go out to sea. I was waiting on the opportunity to do my part as we prepared for the storm. I was ready to help prepare and protect my country, our country.
What should have been a typical 24-hour shift lined with fatigues to complete in the morning, suddenly became anything but typical. But what was I to expect? The Bahamas was in its first trimester of its hurricane season and Tropical Storm Erika was due to make landfall that upcoming weekend.
As a Marine Seaman on the Royal Bahamas Defence Force, it has definitely been a new experience for me. A marine can be called at a moment’s notice to perform his duties. That’s just the nature of the organization. Therefore, being in a constant state of readiness is crucial. However, in addition to individual preparedness, organizational preparedness is also important and this hurricane season showed me just how prepared we, the Defence Force, are in times of potential disaster.
As I followed the updates of Tropical Storm Erika, I learned that The Bahamas was lined up perfectly like bowling pins for a clean strike in hurricane alley. I saw citizens and residents making final attempts to protect life and secure property. Supermarket aisles were packed, store shelves were emptied, home cupboards were filled and anticipation for the oncoming tropical storm grew.
All the while, we at the Royal Bahamas Defence Force were also making preparations of our own. Though faced with a potential disaster, we took numerous precautions under the direction of Captain Tellis Bethel, the Commander Defence Force (Acting), and his command team to help safeguard our country and stood ready to provide assistance at a moment’s notice.
Subsequently, Advance Teams were dispatched ahead of the storm to various islands such as Mayaguana, Governor’s Harbour and Abaco to assist with the coordination and preparation of hurricane relief efforts. Impact Teams were standing by ready to provide immediate support to pre-defined Advance Teams and affected Family Islands for road, airport, and harbour clearing along with restoration of the basic utilities following the passing of the storm.
Defence Force Hurricane Shelter Managers were ready to be stationed at 25 shelters throughout New Providence. Standby Security and Urban Search and Rescue Teams were also established to provide immediate security assistance to shelter managers and local communities, in the event of security threats or missing persons. Teams were also formed to assist families of Defence Force personnel who were abroad and about to face the wrath of Tropical Storm Erika.
Marines were assigned to the National Emergency Management Agency (NEMA) to assist with the coordination of national hurricane relief efforts. Defence Force patrol crafts were dispatched to various locations throughout the Bahama chain of Islands, where they prepared for the aftermath of the storm.
Military Police Personnel were stationed at key Government and foreign diplomat facilities in New Providence to provide necessary security. Hurricane Platoons were also standing by to provide further support with hurricane mitigation efforts during and after the storm in Nassau and the Family Islands.
We seemed to have covered all the major areas of concern. Most people didn’t see any of it, but while the average Bahamian was on alert for Tropical Storm Erika making landfall, Defence Force marines were already out to sea and on the various family islands anticipating the potential disaster, positioning themselves for what was to come.
In a turn of events, Tropical Storm Erika, instead of striking The Bahamas, decided to throw a curve ball, swung around our archipelago and eventually dissipated. However, this provided the Defence Force with an opportunity to put our hurricane plan of action under a microscope, allowing us to identify both our strengths and our weaknesses for the next call of duty. This will undoubtedly enhance our plan of execution in the future if needed.
As some of the country’s best trained assets, sufficient gratitude cannot be expressed to the Defence Force marines who continuously and selflessly render their service towards our country’s defence, wherever and whenever called. Leaving your family behind is never easy at such a time, so I can tell my fellow brothers in arms thank you for your service because you are keeping my loved ones safe also as I am to yours.
The families of marines must also be acknowledged for their continued support of their loved ones during such times, as these brave men and women of the Defence Force are deployed to safeguard our heritage. Many of us were far from our families and homes, but as a nation, you did not allow us to be far from your thoughts and prayers.
Thank you to all our supporters. Your support and well wishes are always appreciated.
Dana Malcolm
Staff Writer
#TurksandCaicos, April 19, 2024 – In an attempt to move to 24-hour-a-day operations Turks and Caicos Islands Airports Authority (TCIAA) is steadily recruiting Air Traffic Controllers to work at the Providenciales/Howard Hamilton International Airport, according to Godfrey Smith, TCIAA CEO, reporting to the Appropriations Committee.
Speaking on April 8th Smith said a cabinet paper would be sent soon requesting six more Air Traffic Controllers to make round the clock operation at the Provo International possible and to open the airport in Grand Turk till 12 a.m.
Currently, 17 posts are filled and seven are vacant.
Smith was candid with his responses to recent industrial action from ATCs which led to resignations and firings.
“What we have to do is find systems to mitigate such actions and that has to start with filling these jobs, putting people in that want to
work and doing right by people – and we always try to do right by our staff. Persons may not think that we are but we always do – we ain’t pick no fight,” he said in the meetings held at the NJS Francis building ahead of the National Budget Communication.
Smith indicated that recruitment was an issue across the board, ‘we need to find ways to recruit a little bit better’ he told the committee. Also in need of a push was capital spending or projects according to the CEO, who said the agency had ‘not been very good’ at meeting that mark but insisted they had recognized the issue and could do better.
A very important key performance indicator drawn up by the TCIAA is increasing passenger satisfaction at the Howard Hamilton International Airport. For the TCIAA part of this means a 30 percent increase in seating by Q2 of this year.
When queried on if they could even handle this increase the CEO said,
“The fact of the matter is we already have the capacity there. What we need is to make the service a bit better.”
Staff shortages have become such a frustrating issue that the TCIAA is instituting a scholarship program created by Authority Chairman, Selvyn Hawkins
“What the board wants to do is basically allocate $25,000 annually for a scholarship and they’ve approved it already.”
This process would cover tuition and all other costs for one student.
The student would return as a summer intern and other breaks to work at the TCIAA and upon graduation, assume a role at the company.
“We identify a particular skill we need, we go after it and we build capacity that is in a nutshell the nexus of the program,” Smith said.
The Turks and Caicos Islands Airports Authority (TCIAA) is allocated $49 million this financial year; over $20 million goes to salaries.
Company delivers fastest speeds nationwide and boosts service reliability
PROVIDENCIALES, TURKS AND CAICOS, APRIL 19th, 2024 – More connections, faster speeds and greater support for customers. This is the promise from communications and entertainment provider, Flow TCI, as it embarks on an initiative to provide households with enhanced connections, greater overall reliability and now, for the first time, speeds up to one gigabit person second.
FLOW TCI Country Manager, Joanne Missick shared: “Our customers are at the heart of everything we do. We listen to our customers and want to exceed their demands, so we are focused on delivering unmatched value with customer centric products and services that are future proof. Flow subscribers on our Fibre Extreme package can now access up to one gigabyte speeds and subscribers on our Fibre Plus and Fibre Max package, as of April 1st, are also now benefitting from up to 5x more speeds.”
This is third speed boost for Flow customers in the last two years. This comes under the umbrella of the the Company’s recently launched “Working for You” campaign, where technicians are going into the neighborhoods across the island to conduct repairs, decommission copper cables, and increase the brand’s visibility in local communities.
“To date several neighborhoods have been served by technicians and the company will continue to go across the islands to ensure each neighborhood receives personal attention. We recognize that over the past few months some customers have experienced issues with the quality and delivery of our services. This is not what we stand for. Flow remains committed to providing technology and innovation
that enables growth and positively impacts lives”, says, newly appointed Head of Technical Operations, Simeon Thomas.
Thomas adds, “We have been closely monitoring and reviewing every aspect of our network and there is room for improvement across each of the islands. Where we find shortcomings, we are taking concrete actions and assigning our technicians to rapidly make all necessary adjustments and improvements for our customers”.
Flow has made significant investments in expanding and modernizing its infrastructure and delivering a more robust and reliable network paving the way for the country’s digital transformation.
For more information on speed increases visit https://www2.discoverflow.co/turks-and-caicos/price-adjustment-speed-increase on our website.
Thank you for your usual assistance in sharing our stories.
Dana Malcolm
Staff Writer
#TurksandCaicos, April 19, 2024 – In an explosive, self-proclaimed, final budget speech to the people of the Turks and Caicos, Harold Charles, Governors Appointed Member is expressing frustration that many Turks and Caicos Islanders are locked out of top jobs in the country and unable to build wealth.
”I’ve been in this country for 50 years and I’ve noticed all those big developments that come in— the majority of [managers]are foreign people. After 50 years, when are we going to have Belongers manage those businesses?” Charles asked. “I’m upset, I’m frustrated [this is] their home. They have nowhere else to go—- If we don’t empower our Turks and Caicos Islanders we will never get out of living paycheck to paycheck.”
Charles echoed what thousands of locals have been saying for years about the failure of successive governments to get the economic success in the country on a level that residents can participate in it. The member maintained that not only were many locals working for scraps overseas and at home, but that it was the prerogative of the government to create avenues for them to move upward.
”I know the government’s heart is in the right place but somehow we’re not getting it together. I’m talking (about) both PDM and PNPs. It must change. There are many islanders overseas taking crummy jobs when all this opportunity is in the Turks and Caicos Islands.”
Calling on the government to enforce laws which allow islanders to get a foothold in lucrative industries, Charles maintained that TCIG could not let investors come and do as they liked.
”We have all these big companies making millions. They brag about how much they’re making, yet how much do they contribute to the development of our people?”
Charles encouraged the government to mandate that locals were hired in the large developments, taking place across the country.
Capital projects and their execution was another issue that the member highlighted
”Over the past three years in office, we seem to be dragging our feet when it comes to the execution of projects,” he said, “the last budget reflected bitter-sweet sentiment.”
The government managed to spend $29 million of a $57 million capital project budget in 2023/24 financial year.
“Mr. Speaker prior, we promised the people infrastructural investment, improved roads, ease with doing business with TCIG, more scholarships, increased home care, a $900,000 special needs school.”
The Appointed member was also frustrated with the amount of money being allocated to crucial areas including the absence of allocations for a special needs school.
”We were promised that no Turks and Caicos Islander would be left behind while I appreciate the government’s commitment to ensuring this. I am concerned that the relatively low level of funding allocated to education and infrastructure may hinder the effectiveness of effort,” The member stressed.
Closing his speech, Charles maintained that it was “crucial that the sectors receive additional support in order to provide citizens with the necessary resources and opportunities for their development.“
Mr. Speaker it is imperative that we allocate our resources adequately and streamline processes to enhance the ease of doing business with the Turks and Caicos Government. We must priortise increasing service delivery capacity in critical departments such as the customer service department, the register of records, the department of motor vehicles and the list goes on,” express Charles.
Charles reminded that there is a growing demand on the services TCIG provides, especially as the country enjoys unprecedented, year on year, exponential economic growth.
Charles alongside Jameka Williams (Government Appointed Member) Willin Belliard (Governor’s Appointed Member number one) and Alvin Garland (Opposition Appointed Member) will very likely be the last set of appointed members in the House of Assembly of the Turks and Caicos as it transitions to a wholly elected parliament.
Harold Charles indicated it was unlikely he would join any leadership race describing the 2024-2025 Budget contribution as likely his final.
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